Melanie Braby Email
Complaint Handler @ Europa Group Limited
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Melanie Braby Location
- Bristol, GB
Melanie Braby Work
- Complaint Handler @ (February 2018 - Present)
- Customer Service Team Leader @ Ford Insure, Europa Group (January 2015 - Present)
- Sales Team Leader @ MotorCycle Direct, Europa Group (July 2014 - January 2015)
- Sales and Customer Team Leader @ Ford Insure, Europa Group (September 2013 - July 2014)
- Team Leader @ (September 2010 - September 2013)
- Team Manager @ (March 1999 - April 2010)
- Scheduling Administrator @ Yell Ltd (July 1996 - September 1998)
- Quality Controller @ (June 1995 - June 1996)
- Call Centre Advisor @ Yell Ltd (March 1995 - June 1995)
Melanie Braby Education
- Henbury Secondary School 1985-1992
Melanie Braby Skills
- Leadership
- Customer Experience
- Customer Relationship Management Crm
- Team Building
- Call Center
- Nvq In Supervising Call Handling Level 3
- Account Management
- Customer Retention
- Business Development
- Team Management
- Strategic Planning
- Adult Apprenticeship In Contact Centre Operations Level 3
- Nvq In Customer Services Level 2
- Contact Centers
- New Business Development
- Change Management
- Customer Service
- Email Marketing
- Management
- Coaching
- Marketing Communications
- Service Delivery
- Call Centers
- Recruiting
- CRM
- Database Admin
- Performance Management
- Customer Relationship Management
Melanie Braby Summary
- Melanie Braby, based in Bristol, GB, is currently a Complaint Handler at Europa Group Limited. Melanie Braby brings experience from previous roles at Ford Insure, Europa Group, MotorCycle Direct, Europa Group and Echo Managed Services. Melanie Braby holds a 1985 - 1992 Henbury Secondary School. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Team Building, Call Center and more. Melanie Braby has 1 emails on RocketReach.
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