Megan Gordon's Location
Brisbane City, QLD, AU
Megan Gordon's Work
- Principal Customer Experience (CX) Advisory Services Consultant @ Genesys
- Principal Business Consultant - Customer and Employee Experience @ Genesys
- Customer Experience Strategy Consultant @ Federal Goverment
- Employee Experience Consultant @ Rio Tinto
- Senior Manager, Digital Customer Experience @ CUA - Credit Union Australia Limited
- Director Customer Experience @ DEPT OF SCIENCE, INFORMATION TECHNOLOGY, INNOVATION & ARTS
- Customer Experience Director @ Barclaycard
- Customer Experience Lead @ MoneyHelper
- Head of Customer Insight and Experience @ Lloyds Banking Group
- Head of Strategy Development, Customer Retention @ Lloyds Banking Group
Megan Gordon's Education
- Queensland University of Technology
BACHELOR OF BUSINESS (Business, Management, Marketing, and Related Support Services)
1995 - 1998
Megan Gordon's Skills
- Customer Experience
- Customer Insight
- Segmentation
- Customer Retention
- Customer Strategy Development
- Change Management
- People Management
- Voice of the Customer
- Customer Engagement
- Process Improvement
Megan Gordon's Summary
Megan Gordon, based in Brisbane City, QLD, AU, is currently a Principal Customer Experience (CX) Advisory Services Consultant at Genesys, bringing experience from previous roles at Genesys, Federal Goverment, Rio Tinto and CUA - Credit Union Australia Limited. Megan Gordon holds a 1995 - 1998 BACHELOR OF BUSINESS in Business, Management, Marketing, and Related Support Services @ Queensland University of Technology. With a robust skill set that includes Customer Experience, Customer Insight, Segmentation, Customer Retention, Customer Strategy Development and more, Megan Gordon contributes valuable insights to the industry. Megan Gordon has 3 emails on RocketReach.
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