2020 -
2021 Email and Chat support specialist @ Siblings International Solutions (SIBS)
2018 -
2020 Order Placer @
2017 -
2018 Fashion Consultant and Fashion Specialist @
2016 -
2017 Customer Email Support @
Mega Marilla Education
Holy Cross of Davao College, Inc.
Bachelor of Science in Accounting Technology (Accounting and Related Services)
2012
-
2017
Mega Marilla Skills
Inbound phone support
live chat
Email Etiquette
Appointment Setting
Multi-Channel Commerce
Sales Channel
E-commerce Retailing Account
Sales Channels
Placing Orders
Cold Calling
warm leads
Resolving basic technical issue through opening JIRA ticket
Telephone Support
Customer Retention
Order Fulfillment
Email
Ad hoc task
SMS
Retail
Customer Relationship Management (CRM)
Print On Demand
Zendesk
intercom
Customer Service
Virtual Assistance
Email Management
Setting Appointments
Data Entry
Lead Generation
Chat management
Order Specialist
Mega Marilla Summary
Mega Marilla, based in Davao City, PH, is currently a Customer Support Specialist at xFusion - Customer Support as a Service. Mega Marilla brings experience from previous roles at Booth & Partners, NovAlly Leaps and Bounds Services, Siblings International Solutions (SIBS) and CNM Solutions. Mega Marilla holds a 2012 - 2017 Bachelor of Science in Accounting Technology in Accounting and Related Services @ Holy Cross of Davao College, Inc.. With a robust skill set that includes Inbound phone support, live chat, Email Etiquette, Appointment Setting, Multi-Channel Commerce and more. Mega Marilla has 1 emails on RocketReach.
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