Maya Calabrese Email & Phone Number
Head of Customer Experience @ Supply Wisdom
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Maya Calabrese Location
- Boston, MA, US
Maya Calabrese Work
- Head of Customer Experience @ (May 2026 - Present)
- Member @ (August 2023 - Present)
- Director, Strategic Customer Success @ (June 2025 - May 2026)
- Progressed from Senior CSM → Team Lead → Associate Manager → Director @ (September 2021 - June 2025)
- Lead, Policies and Working Mothers Committee @ (January 2021 - September 2021)
- Program Manager, Innovation @ (May 2019 - September 2021)
- AVP, Business Continuity and Disaster Recovery Manager @ (September 2014 - May 2019)
- Project Coordinator @ (March 2013 - August 2014)
- Coordinator - Business Continuity Planning (BCP), Tax Services, and Financial Controls @ (April 2011 - March 2013)
- Planning and Services Analyst @ (February 2008 - April 2011)
Maya Calabrese Education
- Suffolk University
M.B.A. (Business Administration and Management, General)
2014-2018 - University of Southern Maine
B.S.
2003-2007
Maya Calabrese Skills
- Account Management
- Analytical Skills
- Business Analysis
- Business Continuity Planning
- Business Process Improvement
- Business-to-Business (B2B)
- CS Playbooks & Operating Models
- CSM
- Camtasia
- Change Management
- Client Relations
- Communication
- Community Development
- Corporate Communications
- Cross Functional Relationships
- Cross-Functional Leadership
- Cross-functional Team Leadership
- Customer Engagement
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success
- Customer Success Leadership
- Diversity & Inclusion
- Employee Engagement
- Employee Learning & Development
- Enterprise SaaS
- Escalation & Risk Management
- Executive Management
- Executive Stakeholder Engagement
- Gainsight
- Go-to-Market Strategy
- Google Suite
- Incident Management
- Internal Communications
- Key Performance Indicators
- Leadership
- Leading Positive Change
- Management
- Mentoring
- Metric Tracking
- Net Promoter Score
- Operations Management
- Program Development
- Program Management
- Project Management
- Relationship Building
- Retention & Expansion (GRR / NRR)
- Risk Assessment
- Risk Management
- Salesforce.com
- Slack
- Software as a Service (SaaS)
- Stakeholder Management
- Strategic Account Management
- Strategic Communications
- Strategic Insights
- Strategic Partnerships
- Strategic Planning
- Strategic Roadmaps
- Strategic Thinking
- Success Principles
- Team Building
- Team Leadership
- Team Management
- Training & Development
- Video Editing
- Voice of the Customer
- Women's Leadership
Maya Calabrese Summary
- Maya Calabrese, based in Boston, MA, US, is currently a Head of Customer Experience at Supply Wisdom. Maya Calabrese brings experience from previous roles at Customer Success Collective, Fusion Risk Management and Iron Mountain. Maya Calabrese holds a 2014 - 2018 M.B.A. in Business Administration and Management, General @ Suffolk University. With a robust skill set that includes Account Management, Analytical Skills, Business Analysis, Business Continuity Planning, Business Process Improvement and more. Maya Calabrese has 3 emails and 2 mobile phone numbers on RocketReach.
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