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Max Jackson Location
Biddeford, ME, US
Max Jackson Work
Director of Enablement @ (April 2025 - Present)
Director of Customer Experience @ (August 2024 - April 2025)
Director of Customer Experience @ (March 2024 - September 2024)
Vice President of Customer Success @ (May 2022 - May 2023)
Director, Client Success @ (August 2021 - April 2022)
Senior Client Success Manager @ (February 2020 - August 2021)
Senior Customer Success Manager @ (June 2017 - February 2020)
Client Services Team Lead @ (October 2014 - May 2017)
Operations and Training Lead - Auto Client Services @ IMN (July 2013 - July 2014)
Social Media Team Lead @ IMN (March 2012 - July 2013)
West Coast Account Manager @ IMN (February 2011 - March 2012)
Customer Service Coordinator @ NormaTec (October 2007 - January 2011)
Assistant to the VP of Sports Medicine @ NormaTec (October 2007 - December 2009)
Project Coordinator @ (April 2007 - August 2007)
Office and Business Manager @ Promethein, Inc. (April 2005 - April 2007)
Max Jackson Education
Brown University
Bachelor of Arts - BA
Iowa City High School
Max Jackson Skills
Team Management
Product Adoption
Executive Relationships
Enterprise Account Management
Key Account Development
Cross-functional Collaborations
Communication
Negotiation
Key Metrics
Customer-Focused Service
CSM
Strategic Thinking
Strategic Planning
New Product Rollout
Analytical Skills
Customer Experience Management
Customer Success
Coaching
Client Services
Project Management
Training
Account Management
Process Management
Customer Retention
Customer Relationship Management (CRM)
Email Marketing
Social Media
Process Improvement
Editing
Product Management
Business Development
Start-ups
Analytics
Salesforce.com
Software as a Service (SaaS)
Microsoft Office
Customer Engagement
Management
Leadership
Onboarding
Business Strategy
Product Development
Thought Leadership
Written Communication
Max Jackson Summary
Max Jackson, based in Biddeford, ME, US, is currently a Director of Enablement at Zenarate. Max Jackson brings experience from previous roles at Zenarate, Bright Software, Inc., Learnexus and Mursion. Max Jackson holds a Bachelor of Arts - BA @ Brown University. With a robust skill set that includes Team Management, Product Adoption, Executive Relationships, Enterprise Account Management, Key Account Development and more. Max Jackson has 2 emails and 1 mobile phone numbers on RocketReach.
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