Product Owner, ServiceNow @ (January 2017 - December 2017)
IS Manager, Service Management Office and ServiceNow @ (October 2013 - December 2016)
Technical Lead, IT Service Management @ (June 2011 - September 2013)
Senior System Engineer, IT Service Management @ (December 2010 - June 2011)
System Engineer, IT Operations Management @ (September 2006 - December 2010)
Team Lead @ (June 2005 - September 2006)
Analyst @ (September 2004 - May 2005)
Matthew Smith Education
Stevenson University
Bachelor's degree (Business Information Services)
2000-2004
Villa Julie College
BIS (Information Systems, Business)
2000-2004
Matthew Smith Skills
Agile Methodologies
Agile Project Management
BMC Remedy
Business Analysis
Business Development
CMDB
Cloud Computing
Digital Transformation
Disaster Recovery
Enterprise Architecture
Executive Visibility
HP
IT Management
IT Operations
IT Operations Management
IT Service Management
IT Strategy
ITIL
ITIL Certified
ITIL Implementation
ITIL Process
ITIL v3 Foundations Certified
Incident Management
Industry Training
Integration
Microsoft SQL Server
Performance Motivation
Product Owner
SDLC
Scrum
Service Catalog
Service Desk
Service Management
ServiceNow
Skill Development
Solution Architecture
Technical Architecture
Technology Architecture
Vendor Management
SiteScope
Service Automation
Troubleshooting
Network Automation
Engineering
Automation
Analysis
Matthew Smith Summary
Matthew Smith, based in Charleston, SC, US, is currently a Leader at ValueCentrix. Matthew Smith brings experience from previous roles at ITS Partners, CoreX Corp and KPMG. Matthew Smith holds a 2000 - 2004 Bachelor's degree in Business Information Services @ Stevenson University. With a robust skill set that includes Agile Methodologies, Agile Project Management, BMC Remedy, Business Analysis, Business Development and more. Matthew Smith has 2 emails on RocketReach.
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