2013 -2016 IS Manager, Service Management Office and ServiceNow @
2011 -2013 Technical Lead, IT Service Management @
2010 -2011 Senior System Engineer, IT Service Management @
2006 -2010 System Engineer, IT Operations Management @
2005 -2006 Team Lead @
2004 -2005 Analyst @
Matthew Smith Education
Villa Julie College
BIS (Information Systems, Business)
2000-2004
Stevenson University
Bachelor's degree (Business Information Services)
2000-2004
Matthew Smith Skills
CMDB
Cloud Computing
Service Catalog
ITIL Certified
Integration
Service Management
SiteScope
IT Management
ITIL Process
Service Automation
Service Desk
Troubleshooting
Scrum
Network Automation
BMC Remedy
Business Analysis
Engineering
ITIL Implementation
Disaster Recovery
Vendor Management
Microsoft SQL Server
IT Operations
ITIL
IT Service Management
SDLC
Incident Management
Automation
Enterprise Architecture
Analysis
ITIL v3 Foundations Certified
Agile Methodologies
Matthew Smith Summary
Matthew Smith, based in Charleston, SC, US, is currently a Leader at ValueCentrix. Matthew Smith brings experience from previous roles at ITS Partners, CoreX Corp and NTT DATA ServiceNow Practice. Matthew Smith holds a 2000 - 2004 BIS in Information Systems, Business @ Villa Julie College. With a robust skill set that includes CMDB, Cloud Computing, Service Catalog, ITIL Certified, Integration and more. Matthew Smith has 4 emails on RocketReach.
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