John Jones Email & Phone Number
Director of Architecture, ITOM Lead @ ValueCentrix
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John Jones Location
- Chattanooga, TN, US
John Jones Work
- Director of Architecture, ITOM Lead @ (July 2025 - Present)
- Enterprise Architect @ (February 2025 - June 2025)
- Director ITOM and Cloud @ (October 2021 - September 2022)
- Functional Lead, ITOM and Cloud Architect @ (January 2019 - October 2021)
- ServiceNow Consultant @ (February 2013 - November 2013)
- ServiceNow Administrator and Engineer @ Orbitz Worldwide (June 2010 - February 2013)
- Director, Technical Delivery @ (May 2024 - February 2025)
- Senior Solutions Architect @ (October 2022 - May 2024)
- Technical Architect @ (December 2013 - October 2021)
- SOC Technical Manager @ Orbitz Worldwide (September 2008 - July 2010)
- SOC Team Lead @ Orbitz Worldwide (January 2005 - September 2008)
- Sr. System Administrator @ (September 2002 - February 2005)
- Sr. System Administrator @ (January 2002 - September 2002)
- Sr. System Administrator @ (July 2000 - December 2001)
- UNIX System Administrator @ (October 1998 - March 2000)
John Jones Education
- Graceland University 1992-1996
John Jones Skills
- Servicenow CTA
- ITOM
- Service Now
- ITIL Certified
- ITIL
- ITSM
- Cloud Computing
- Integration
- Incident Management
- Change Management
- Agile Methodologies
- System Deployment
- Infrastructure
- High Availability
- Software Documentation
- Testing
- Automation
- Firewalls
- Disaster Recovery
- Shell Scripting
- Linux System Administration
- Enterprise Architecture
- Web Design
- Web Development
- Web Services
- Consulting
- Linux
- Unix
- Databases
- JavaScript
- Servers
- Bash
- AWS
- AWS CloudFormation
- Amazon Web Services (AWS)
- Team Leadership
- Problem Solving
- Process Improvement
- Discovery
- System Monitoring
- Business Services
- Service Mapping
- ServiceNow Administration
- Amazon EC2
- IT Operations
- Teaching
- Leadership
- Digital Transformation
- WebGL
- Windows
- Troubleshooting
- Java
- SoC
- ServiceNow
- Technical Support
- Solaris
- Knowledge Management
- Code Coverage
- IT Service Management
John Jones Summary
- John Jones, based in Chattanooga, TN, US, is currently a Director of Architecture, ITOM Lead at ValueCentrix. John Jones brings experience from previous roles at SnowFox Solutions (SFX), Advance Solutions Corp. (ADVANCE), Acorio and Instant Technology. John Jones holds a 1992 - 1996 Graceland University. With a robust skill set that includes Servicenow CTA, ITOM, Service Now, ITIL Certified, ITIL and more. John Jones has 4 emails and 3 mobile phone numbers on RocketReach.
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