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Matthew Kemp Location
United Kingdom
Matthew Kemp Work
2020 -now Chief Operating Officer @
2014 -2020 Senior Director of Client Services @
2008 -2014 Customer Service Director @
2006 -2007 Head of Business Support and Client Services @ European Telecom
2001 -2006 Head of Customer Services @ Dialaphone Limited
2000 -2001 Customer Service Manager, Retail Sales Unit @ NatWest Bank
1987 -2001 Area Sales Manager @ Nat West Bank PLC
1998 -2000 Regional Sales Manager @ NWIS
1987 -1998 Assistant Manager @ Sales
Matthew Kemp Education
John Ruskin 1983-1987
John Ruskin High School
2 A levels (Business Studies; History + 9 O levels including Maths, English Language and Computer studies)
Matthew Kemp Skills
Outsourcing
CRM
Call Center
Customer Experience
Telecommunications
Management
Contact Centers
Change Management
Performance Management
Project Planning
Leadership
Training
Call Centers
Stakeholder Management
Account Management
Business Process Improvement
Service Management
Strategy
Coaching
Customer Service
Team Management
Service Delivery
Managed Services
Mobile Devices
Product Management
Matthew Kemp Summary
Matthew Kemp, based in United Kingdom, is currently a Chief Operating Officer at SS&C Technologies. Matthew Kemp brings experience from previous roles at International Financial Data Services, Lebara Mobile, European Telecom and Dialaphone Limited. Matthew Kemp holds a 1983 - 1987 John Ruskin. With a robust skill set that includes Outsourcing, CRM, Call Center, Customer Experience, Telecommunications and more. Matthew Kemp has 2 emails and 1 mobile phone numbers on RocketReach.
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