Matthew Haddock Email
Customer Loyalty Advisor @ IAG Loyalty
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Matthew Haddock Location
- St Helens, GB
Matthew Haddock Work
- Customer Loyalty Advisor @ (March 2025 - Present)
- Senior Agent @ (June 2017 - May 2024)
- Senior Agent @ (January 2012 - May 2024)
- Senior Agent @ (August 2011 - January 2012)
- Workflow and Planning Manager @ (April 2006 - August 2011)
- Senior Scheduling Analyst @ (January 2005 - January 2006)
- Performance Manager @ Telewest Broadband (January 2001 - January 2005)
Matthew Haddock Education
- St Helens College 1994-1996
- Carmel College 1993-1994
- De La Salle (St. Helens) 1988-1993
Matthew Haddock Skills
- Call Center
- Customer Experience
- Team Leadership
- Customer Service
- Recruiting
- Forecasting
- Key Performance Indicators
- Microsoft Excel
- Performance Improvement
- Workforce Planning
- Business Process Improvement
- Call Centers
- Outsourcing
- Performance Management
- Project Planning
- Contact Centers
- Project Delivery
- Workforce Management
- Service Delivery
- Resource Management
- Financial Services
- Sla
- Credit Cards
- Banking
- Change Management
- Team Management
- Stakeholder Management
- Management
- Sales
- Marketing
Matthew Haddock Summary
- Matthew Haddock, based in St Helens, GB, is currently a Customer Loyalty Advisor at IAG Loyalty. Matthew Haddock brings experience from previous roles at Barclays and Barclaycard. Matthew Haddock holds a 1994 - 1996 St Helens College. With a robust skill set that includes Call Center, Customer Experience, Team Leadership, Customer Service, Recruiting and more. Matthew Haddock has 2 emails on RocketReach.
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