2014 -2018 Director of Client Services and Engineering @
2013 -2014 IT Support Consultant @
2012 -2012 Field Technical Lead, Virtual Call Center @
2008 -2012 Na Regional Manager, Remote Client Services @
2004 -2008 IT Manager @
2001 -2004 IT Support Technician @
2000 -2001 Technical Support Technician @
1999 -2000 IT Support Technician @
1995 -1999 Technical Support Assistant @
Matthew Garrett Education
Marshall University
RBA
1994-2000
Matthew Garrett Skills
Call Center
Linux
Vendor Management
E-commerce
SQL
Troubleshooting
Process Improvement
Windows Server
Cloud Computing
Call Centers
System Administration
Technical Support
TCP/IP
Virtualization
Customer Experience
IT Management
Team Leadership
Business Analysis
HTML
Leadership
Windows
Team Building
ITIL
Operating Systems
Security
Networking
Data Center
Business Process Improvement
Contact Centers
E Commerce
Strategic Planning
Sales Management
Marketing
Management
Project Management
Matthew Garrett Summary
Matthew Garrett, based in Huntington, WV, US, is currently a Director of Information Technology at Service Wire Company. Matthew Garrett brings experience from previous roles at State of West Virginia, Peak Systems, Inc. and Amazon. Matthew Garrett holds a 1994 - 2000 RBA @ Marshall University. With a robust skill set that includes Call Center, Linux, Vendor Management, E-commerce, SQL and more. Matthew Garrett has 2 emails and 2 mobile phone numbers on RocketReach.
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