Matthew Floyd Email & Phone Number
Director of Service @ PLAE
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Matthew Floyd Location
- Cranston, RI, US
Matthew Floyd Work
- 2023 -now Director of Service @
- 2023 -2023 Director of Field Service @
- 2021 -now Field Service Manager @
- 2017 -2020 New England District Service Manager @
- 2003 -2017 National Field Service Manager, Customer Service @ Cybex International(acquired by Life Fitness in 2017)
- 2002 -2003 Service Provider Recruiter, Customer Service @
- 2000 -2002 Team Leader Technical Support, Customer Service @
- 1998 -2000 Supervisor Technical Support, Customer Service @
- 1988 -1999 Assistant Team Leader @ Army National Guard, 173rd Long Range Surveillance (LRS) Airborne DET.
- 1997 -1998 Technical Support, Customer Service @
Matthew Floyd Education
- Community College of Rhode Island 1988-1990
- Cranston High School West 1985-1988
Matthew Floyd Skills
- Compensation
- Communication
- Strategic Planning
- Key Performance Indicators
- Contract Management
- Third-Party Vendor Management
- Team Building
- Customer Service
- Customer Satisfaction
- Training
- Management
- Team Leadership
- Salesforce.com
- Process Improvement
- Sales Operations
- Leadership
- PeopleSoft
- Personal Training
- Teamwork
- People Skills
- Field Service
- Sales Management
- Coaching
- Department Budgeting
- Recruiting
- Technical Support
- Sales
- Problem Solving
- Internal Controls
- Organizational Structure
- Creative Solutions
- Department Development
- International
- Salesforce.com Implementation
- Field Service Operations
- Salesforce.com Chatter
- Salesforce.com Knowledge
- Salesforce.com Training
- Salesforce.com ServiceCloud
- High Quality Standards
- Collaborative Problem Solving
- Global Customer Service
- Global Service Management
- Geopointe
- Technical Recruiting
- GoMoxie
- Oracle
- OBI
- telecommute
- Service Operations
- Preventive Maintenance
- Customer Relationship Management (CRM)
- Operations Management
- Customer Experience
- Budgeting
- Customer Retention
Matthew Floyd Summary
- Matthew Floyd, based in Cranston, RI, US, is currently a Director of Service at PLAE. Matthew Floyd brings experience from previous roles at Hydrow, Inc., Life Fitness and Cybex International(acquired by Life Fitness in 2017). Matthew Floyd holds a 1988 - 1990 Community College of Rhode Island. With a robust skill set that includes Compensation, Communication, Strategic Planning, Key Performance Indicators, Contract Management and more. Matthew Floyd has 2 emails and 2 mobile phone numbers on RocketReach.
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