Matthew File Email & Phone Number
Customer Liason Supervisor @ Execulink Telecom
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Matthew File Location
- Brantford, ON, CA
Matthew File Work
- Customer Liason Supervisor @ (August 2025 - Present)
- Customer Experience Manager @ (March 2024 - August 2025)
- Support Squad Lead @ (January 2020 - January 2023)
- Team Leader @ (November 2016 - January 2020)
- Customer Service Representative @ Electrical Safety Authority (March 2015 - January 2016)
- Team Leader @ (April 2012 - August 2014)
- Alarm Response Agent @ Damar Security Systems (April 2010 - March 2012)
- Team Leader @ NCO Financial Systems (January 2003 - October 2005)
Matthew File Education
- Western University
(Psychology)
2004-2006
Matthew File Skills
- English
- Customer Relationship Management (CRM)
- Conflict Management
- Soft Skills
- Community Development
- Staff Development
- Employee Relations
- Administration
- Customer Loyalty
- Interpersonal Skills
- Teamwork
- Cables
- Sales Processes
- Performance Motivation
- Headsets
- Customer Service Management
- Business-to-Business (B2B)
- Cross-functional Team Leadership
- Management
- Workforce Management
- Customer Service Operations
- People Development
- Analytical Skills
- People Management
- Communication
- Coaching
- Call Centers
- Training
- Team Leadership
- Credit Cards
- Customer Service
- Leadership
- Process Improvement
- Team Building
- Performance Management
- Change Management
- Customer Advocacy
- Dispute Resolution
- Microsoft Office
- Call Center Administration
- Call Quality
- Customer Retention
- Customer Relations
- Negotiation
- Employee Training
- Team Management
- Customer Experience
- Customer Satisfaction
- Time Management
Matthew File Summary
- Matthew File, based in Brantford, ON, CA, is currently a Customer Liason Supervisor at Execulink Telecom. Matthew File brings experience from previous roles at Insight Global, Shopify, Concentrix and Electrical Safety Authority. Matthew File holds a 2004 - 2006 Western University. With a robust skill set that includes English, Customer Relationship Management (CRM), Conflict Management, Soft Skills, Community Development and more. Matthew File has 3 emails and 1 mobile phone numbers on RocketReach.
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