Technical Support Specialist @ (May 2019 - Present)
Customer Liaison @ (January 2017 - May 2019)
IT Expert-Change management @ (August 2014 - January 2017)
Senior Information Technology Manager @ (October 2012 - August 2014)
Information Technology Manager @ (January 2010 - January 2012)
IT Team Lead @ (January 2009 - January 2010)
Technical Support Analyst @ (January 2003 - January 2009)
Technical Support Analyst @ (January 1998 - January 2003)
Cashier and Office Clerk @ (January 1990 - January 1998)
Kim Garrick Education
Wilfrid Laurier University
Bachelor's degree (Honours History)
1993-1997
Kim Garrick Skills
Change Management
Employee Training
Vendor Management
Disaster Recovery
Software Development Life Cycle Sdlc
Team Leadership
Technical Support
Process Improvement
Microsoft Office
Requirements Analysis
Visio
IT Management
IT Strategy
Research
Security
SDLC
Outlook
Call Centers
Leadership
SharePoint
Management
Microsoft Excel
Software Documentation
Training
Project Management
Merchandising
Help Desk Support
Microsoft Word
Integration
IT Service Management
PowerPoint
ITIL
Business Process
BMC Remedy
Retail
Information Technology
Service Delivery
System Administration
Business Intelligence
Access
Databases
Pricing
Inventory Management
Strategic Planning
Windows
Customer Service
Business Analysis
Troubleshooting
Business Process Improvement
IT Operations
Networking
Software Development Life Cycle
Kim Garrick Summary
Kim Garrick, based in London, ON, CA, is currently a Technical Specialist Supervisor at Execulink Telecom. Kim Garrick brings experience from previous roles at Execulink Telecom and Loblaw Companies Limited. Kim Garrick holds a 1993 - 1997 Bachelor's degree in Honours History @ Wilfrid Laurier University. With a robust skill set that includes Change Management, Employee Training, Vendor Management, Disaster Recovery, Software Development Life Cycle Sdlc and more. Kim Garrick has 2 emails on RocketReach.
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