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Matthew Dell Location
Woodinville, WA, US
Matthew Dell Work
Minecraft Player Care Content Writer and Editor @ (June 2026 - Present)
Customer Support Operations Lead @ (October 2020 - February 2026)
Team Leader @ (March 2015 - September 2020)
Production Manager @ UpTap (March 2013 - May 2014)
Marketing Manager @ (July 2005 - May 2012)
Marketing Manager and Deployment Manager and Customer Service Manager @ (July 2005 - September 2011)
Marketing Coordinator and Associate Brand Manager @ (November 2002 - November 2003)
Marketing Coordinator @ Fox Interactive Media (August 1999 - December 2001)
Corporate Spokesperson and GPC-CSR @ (March 1997 - July 1999)
Matthew Dell Education
Millersville University of Pennsylvania
History (Radio/Television)
The Evergreen State College
History
Matthew Dell Skills
2+ years of experience managing MMORPG Support
8+ years in Support Management
Casual Games
Community Management
Computer Games
Copywriting
Customer Service Management
Customer Support
Digital Distribution
Experience managing remote and vendor teams
Game Design
Game Development
Game Mechanics
Gameplay
Gaming
Independent thinking and decision making
Interactive Entertainment
Interpersonal Communication
Level Design
Marketing
Mobile Games
Monetization
Online Advertising
Online Gaming
Social Games
Video Games
Written Communication
Matthew Dell Summary
Matthew Dell, based in Woodinville, WA, US, is currently a Minecraft Player Care Content Writer and Editor at Mojang Studios. Matthew Dell brings experience from previous roles at ArenaNet LLC, Booking.com, UpTap and Digital Chocolate/Sandlot Games. Matthew Dell holds a History in Radio/Television @ Millersville University of Pennsylvania. With a robust skill set that includes 2+ years of experience managing MMORPG Support, 8+ years in Support Management, Casual Games, Community Management, Computer Games and more. Matthew Dell has 1 emails and 1 mobile phone numbers on RocketReach.
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