Matthew Beckwith Email & Phone Number
Director, Customer Experience @ Airgas
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Matthew Beckwith Location
- Stockton, CA, US
Matthew Beckwith Work
- 2026 -now Director, Customer Experience @
- 2025 -2026 In-House Operations Manager @
- 2024 -2024 Associate @
- 2022 -2023 Director of Customer Service @
- 2022 -2022 Advisor @
- 2020 -2022 Director of Customer Experience @
- 2013 -2020 Director, Customer Service @
- 2013 -2013 Division Manager, Card Services and Electronic Banking @
- 2011 -2013 Client Services Call Center Manager @
- 2008 -2011 Operations Manager, Customer Service @
- 2004 -2008 Vice President Call Center Operations @
- 2002 -2003 Branch Manager @ Financial Center Credit Union
- 1999 -2002 Customer Service Manager @
- 1998 -1999 Call Center Supervisor @ Shared Network Services
- 1996 -1998 Customer Service Call Center Supervisor @ Metrocall formerly ProNet Communications
Matthew Beckwith Education
- National University
Bachelor of Science (Business Administration)
1996-1998 - Delta
Associates (Social Sciences)
1989-1993
Matthew Beckwith Skills
- Call Center
- Banking
- Process Improvement
- Customer Service
- Business Intelligence
- Call Centers
- Customer Satisfaction
- Insurance
- Sales
- Vendor Management
- Credit Cards
- Credit
- Training
- Workforce Management
- Operations Management
- Customer Experience
- Project Management
- Management
- Strategic Planning
- Leadership
- Team Leadership
- Business Analysis
- Employee Engagement
- Analysis
- People Development
- Financial Services
- CRM
- Cross-functional Team Leadership
- Business Process Improvement
- Strategy
- Risk Management
- Team Building
- Change Management
- Program Management
- Performance Management
- Forecasting
- Outsourcing
- Customer Retention
- Job Coaching
- Blogging
- Coaching
- Blogger
- Podcasting
- Executive Management
- Analytics
- Recruiting
- Contact Centers
- Analytical Skills
- Microsoft Word
- Services
- Microsoft Excel
- Cross Functional Team
- Consumer Services
- Business Process
- Film
- Cross Functional Team Leadership
- Marketing
- Operations
Matthew Beckwith Summary
- Matthew Beckwith, based in Stockton, CA, US, is currently a Director, Customer Experience at Airgas. Matthew Beckwith brings experience from previous roles at ComputerCare, Manager Tools, FELLERS and Cresta. Matthew Beckwith holds a 1996 - 1998 Bachelor of Science in Business Administration @ National University. With a robust skill set that includes Call Center, Banking, Process Improvement, Customer Service, Business Intelligence and more. Matthew Beckwith has 4 emails and 3 mobile phone numbers on RocketReach.
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