Matthew Baird Email & Phone Number
Enterprise Customer Support Lead @ Perplexity
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Matthew Baird Location
- Portland, OR, US
Matthew Baird Work
- 2024 -now Enterprise Customer Support Lead @
- 2024 -2024 Zendesk Administrator @
- 2022 -2023 Technical Support Engineer @
- 2021 -2022 Technical Support Manager @
- 2020 -2021 Product Support Engineer @
- 2016 -2020 System Administrator @
- 2014 -2016 Workforce Management Analyst @
- 2013 -2014 Trip Experience Specialist @
- 2008 -2012 Shipping and Receiving Clerk @
- 2006 -2012 Customer Service Specialist @
- 2006 -2006 Lead Cashier @
- 2004 -2006 Assistant Department Manager @
- 2002 -2005 Lead Cashier @
Matthew Baird Education
- Portland State University 2011-2013
- Portland Community College 2006-2011
Matthew Baird Skills
- Genesys
- Workforce Management
- Real Time Monitoring
- Customer Service
- Teamwork
- Customer Experience
- Vendor Relationships
- Time Management
- Social Media
- Interpersonal Communication Abilities
- Hospitality
- Net Promoter Score
- Always Punctual
- Negotiation
- Highly Organized & Strong Analytical Abilities
- Workday
- Keen Listener
- Investigation
- Process Efficiency
- Mediation
- Supervisory Experience
- Flexibility
- Technical Support
- Cultural Awareness
- Product Knowledge
- Zendesk
- Research
- Mentoring Of Staff
- Start-ups
- Inventory Management
- Mac OS
- Microsoft Excel
- iWork
- Microsoft Office
- Data Management
- Data Analysis
- Highly Organized and Strong Analytical Abilities
- Start Ups
Matthew Baird Summary
- Matthew Baird, based in Portland, OR, US, is currently a Enterprise Customer Support Lead at Perplexity. Matthew Baird brings experience from previous roles at Tractive, Motion (YC W20) and Dutchie. Matthew Baird holds a 2011 - 2013 Portland State University. With a robust skill set that includes Genesys, Workforce Management, Real Time Monitoring, Customer Service, Teamwork and more. Matthew Baird has 1 emails and 1 mobile phone numbers on RocketReach.
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