Matthew Baird Email & Phone Number
Enterprise Customer Support Lead @ Perplexity
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Matthew Baird Location
- Portland, OR, US
Matthew Baird Work
- Enterprise Customer Support Lead @ (September 2024 - Present)
- Zendesk Administrator @ (January 2024 - July 2024)
- Technical Support Engineer @ (August 2022 - June 2023)
- Technical Support Manager @ (August 2021 - June 2022)
- Product Support Engineer @ (November 2020 - August 2021)
- System Administrator @ (July 2016 - May 2020)
- Workforce Management Analyst @ (July 2014 - July 2016)
- Trip Experience Specialist @ (August 2013 - July 2014)
- Shipping and Receiving Clerk @ (December 2008 - January 2012)
- Customer Service Specialist @ (September 2006 - June 2012)
- Lead Cashier @ (July 2006 - September 2006)
- Assistant Department Manager @ (September 2004 - June 2006)
- Lead Cashier @ (May 2002 - August 2005)
Matthew Baird Education
- Portland State University 2011-2013
- Portland Community College 2006-2011
Matthew Baird Skills
- Genesys
- Workforce Management
- Real Time Monitoring
- Customer Service
- Teamwork
- Customer Experience
- Vendor Relationships
- Time Management
- Social Media
- Interpersonal Communication Abilities
- Hospitality
- Net Promoter Score
- Always Punctual
- Negotiation
- Highly Organized & Strong Analytical Abilities
- Workday
- Keen Listener
- Investigation
- Process Efficiency
- Mediation
- Supervisory Experience
- Flexibility
- Technical Support
- Cultural Awareness
- Product Knowledge
- Zendesk
- Research
- Mentoring Of Staff
- Start-ups
- Inventory Management
- Mac OS
- Microsoft Excel
- iWork
- Microsoft Office
- Data Management
- Data Analysis
- Highly Organized and Strong Analytical Abilities
- Start Ups
Matthew Baird Summary
- Matthew Baird, based in Portland, OR, US, is currently a Enterprise Customer Support Lead at Perplexity. Matthew Baird brings experience from previous roles at Tractive, Motion (YC W20) and Dutchie. Matthew Baird holds a 2011 - 2013 Portland State University. With a robust skill set that includes Genesys, Workforce Management, Real Time Monitoring, Customer Service, Teamwork and more. Matthew Baird has 1 emails and 1 mobile phone numbers on RocketReach.
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