Matt Sutton Email & Phone Number
Vice President, Customer Support @ Merkle Bulgaria
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Matt Sutton Location
- Kraków, PL
Matt Sutton Work
- 2024 -now Vice President, Customer Support @
- 2021 -2024 Senior Director, Global Support @
- 2021 -2021 Regional Director, Customer Support @
- 2020 -2021 Associate Director EMEA, Global Customer Support @
- 2018 -2020 Head Of Support - Talentlink @
- 2016 -2018 Customer Support Manager @
- 2015 -2016 Customer Services Manager @
- 2013 -2015 Customer Care Team Manager @
- 2013 -2013 Customer Relationship Operations Manager @
- 2011 -2013 Customer Relations Supervisor @ Holiday Autos (Part of lastminute.com)
- 2010 -2012 Senior SME @ Holiday Autos (Part of lastminute.com)
- 2010 -2010 Holiday Autos Customer Relations and Quality Supervisor @
- 2007 -2010 Customer Relations Executive @
- 2005 -2006 New Business Development @
- 2004 -2005 Call Handler @
Matt Sutton Education
- Broadwater Secondary School 1992-1997
Matt Sutton Skills
- CRM
- Management
- Customer Service
- Training
- Team Building
- Team Management
- Process Improvement
- Customer Experience
- Car Rental
- Outsourcing
- Team Leadership
- Performance Management
- Call Centers
- Account Management
- Negotiation
- Online Travel
- Tourism
- Coaching
- Travel Management
- Leadership
- Customer Satisfaction
- Complaint Management
- E-commerce
- Project Management
- Project Planning
- Sales
- New Business Development
- Microsoft Excel
- B2B
- Operations Management
- SAP
- Revenue Recognition
- Transition Management
- Transition Planning
- Customer Retention
- Cross-functional Team Leadership
- Business Objects
- Business Process Improvement
- Customer Relationship Management (CRM)
- Contact Centers
- ServiceNow
- Cross Functional Team Leadership
- Quality Assurance
- JIRA
- Metrics
- E Commerce
- Customer Relationship Management Crm
- Salesforce.com
- Customer Relationship Management
Matt Sutton Summary
- Matt Sutton, based in Kraków, PL, is currently a Vice President, Customer Support at SmartRecruiters. Matt Sutton brings experience from previous roles at SmartRecruiters and Cornerstone OnDemand. Matt Sutton holds a 1992 - 1997 Broadwater Secondary School. With a robust skill set that includes CRM, Management, Customer Service, Training, Team Building and more. Matt Sutton has 2 emails on RocketReach.
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