Matt Sutton Email & Phone Number
Vice President, Customer Support @ Merkle Bulgaria
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Matt Sutton Location
- Kraków, PL
Matt Sutton Work
- Vice President, Customer Support @ (April 2024 - Present)
- Senior Director, Global Support @ (November 2021 - April 2024)
- Regional Director, Customer Support @ (June 2021 - October 2021)
- Associate Director EMEA, Global Customer Support @ (November 2020 - June 2021)
- Head Of Support - Talentlink @ (October 2018 - November 2020)
- Customer Support Manager @ (April 2016 - October 2018)
- Customer Services Manager @ (May 2015 - March 2016)
- Customer Care Team Manager @ (December 2013 - April 2015)
- Customer Relationship Operations Manager @ (August 2013 - December 2013)
- Customer Relations Supervisor @ Holiday Autos (Part of lastminute.com) (May 2011 - July 2013)
- Senior SME @ Holiday Autos (Part of lastminute.com) (October 2010 - May 2012)
- Holiday Autos Customer Relations and Quality Supervisor @ (February 2010 - October 2010)
- Customer Relations Executive @ (June 2007 - February 2010)
- New Business Development @ (January 2005 - January 2006)
- Call Handler @ (January 2004 - January 2005)
Matt Sutton Education
- Broadwater Secondary School 1992-1997
Matt Sutton Skills
- CRM
- Management
- Customer Service
- Training
- Team Building
- Team Management
- Process Improvement
- Customer Experience
- Car Rental
- Outsourcing
- Team Leadership
- Performance Management
- Call Centers
- Account Management
- Negotiation
- Online Travel
- Tourism
- Coaching
- Travel Management
- Leadership
- Customer Satisfaction
- Complaint Management
- E-commerce
- Project Management
- Project Planning
- Sales
- New Business Development
- Microsoft Excel
- B2B
- Operations Management
- SAP
- Revenue Recognition
- Transition Management
- Transition Planning
- Customer Retention
- Cross-functional Team Leadership
- Business Objects
- Business Process Improvement
- Customer Relationship Management (CRM)
- Contact Centers
- ServiceNow
- Cross Functional Team Leadership
- Quality Assurance
- JIRA
- Metrics
- E Commerce
- Customer Relationship Management Crm
- Salesforce.com
- Customer Relationship Management
Matt Sutton Summary
- Matt Sutton, based in Kraków, PL, is currently a Vice President, Customer Support at SmartRecruiters. Matt Sutton brings experience from previous roles at SmartRecruiters and Cornerstone OnDemand. Matt Sutton holds a 1992 - 1997 Broadwater Secondary School. With a robust skill set that includes CRM, Management, Customer Service, Training, Team Building and more. Matt Sutton has 2 emails on RocketReach.
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