Matt Smith Email & Phone Number
Executive Director and Chief Information Officer @ Attorney-General's Department – Official
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Matt Smith Location
- Adelaide, SA, AU
Matt Smith Work
- 2022 -now Executive Director and Chief Information Officer @
- 2021 -2021 General Manager, Technology Strategy and Performance @
- 2019 -2020 General Manager, Adelaide Delivery Centre (Software Engineering and Development) @
- 2016 -2019 National Manager, Application Delivery - Social Services (Software Engineering and Development) @
- 2015 -2016 National Manager, Enterprise Services @
- 2013 -2015 Senior Manager, Customer Operations @
- 2010 -2013 Director, Global Service Desk and End-User Compute - Asia Pacific and Japan @
- 2007 -2010 Regional Manager, ICT Service Desk and Contact Centre Operations - South Pacific (ANZ) @
- 2005 -2007 Manager, ITO and BPO Contact Centre Operations - Australia @
- 2000 -2005 Multiple: Business Analyst, Supervisor @
Matt Smith Education
- CoActivation
(Leading SAFe)
2018-2018 - BCS, The Chartered Institute for IT
Foundation Certificate v3 (Information Technology Infrastructure Library (ITIL))
2015-2015 - Business SA
Certificate IV (Frontline Management)
2002-2003 - University of South Australia
Bachelor's Degree (Business Management Information Systems)
1999-2001 - TAFE SA
Diploma (Information Technology)
1997-1998
Matt Smith Skills
- IT Service Management
- IT Outsourcing
- Business Process Improvement
- Outsourcing
- Service Desk
- Service Delivery
- ITIL
- IT Strategy
- CRM
- Offshoring
- Change Management
- Call Centers
- IT Operations
- Business Analysis
- Governance
- Business Transformation
- Customer Service
- Leadership
- Vendor Management
- Global Delivery
- BPO
- Service Management
- Project Delivery
- HP
- Solution Architecture
- ITIL Certified
- Managed Services
- Data Center
- Disaster Recovery
- Incident Management
- Business Process
- IT Management
- Business Strategy
- Stakeholder Management
- PMO
- Information Technology
- Project Portfolio Management
- Call Center
- Resource Management
- Help Desk Support
- PMP
- Sla
- Transition Management
- Enterprise Architecture
- IT Transformation
- Organisational Change Management
- Transformations
- Technology
- Sales
- Applications
- Business Services
- Strategic Planning
- Microsoft Office
- Program Management
- Microsoft Excel
- JavaScript
- Services
- Customer Relationship Management Crm
- Technical Support
- HP Products
- Customer Relationship Management
Matt Smith Summary
- Matt Smith, based in Adelaide, SA, AU, is currently a Executive Director and Chief Information Officer at Attorney-General's Department – Official. Matt Smith brings experience from previous roles at Services Australia and Australian Government Department of Human Services. Matt Smith holds a 2018 - 2018 CoActivation. With a robust skill set that includes IT Service Management, IT Outsourcing, Business Process Improvement, Outsourcing, Service Desk and more. Matt Smith has 1 emails on RocketReach.
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Top Attorney-General's Department – Official Employees
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