Jon Sparrow Email
Director Justice Technology Services @ Attorney-General's Department – Official
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Jon Sparrow Location
- Adelaide, SA, AU
Jon Sparrow Work
- 2022 - now Director Justice Technology Services @
- 2021 - now Program Director Digital Transformation @
- 2020 - 2021 Manager - Analytics and Systems @
- 2018 - 2020 Senior Consultant @
- 2018 - 2020 Business Analyst Transformation @
- 2014 - 2018 General Manager - Operations @
- 2012 - 2014 South Pacific Delivery Manager - Field Services @
- 2011 - 2012 APJ Transformation Manager - Technology Services @
- 2009 - 2011 Lease and Procurement Manager, Asia Pacific (Corporate Account) @
- 2008 - 2009 Senior Business Analyst (Technology Consultant) @ EDS (Credit Services)
- 2007 - 2008 Contact Centre Manager @ EDS (Credit Services)
- 2006 - 2007 Service Desk Manager (Asia Pacific - Corporate Account) @ EDS
- 2005 - 2006 Contact Centre Operations Manager @ EDS NZ
- 2003 - 2005 Contact Centre Supervisor @ EDS
Jon Sparrow Education
- University of South Australia
Bachelor of Computer Information Science
1998 - 2002 - University of South Australia
Bachelor of Arts (Communication Studies)
1998 - 2001
Jon Sparrow Skills
- Service Delivery
- Project Delivery
- Outsourcing
- IT Service Management
- Program Management
- Vendor Management
- Management
- IT Outsourcing
- Change Management
- Strategy
- System Deployment
- Service Management
- Call Centers
- Procurement
- Business Analysis
- ITIL
- HP
- Service Desk
- Service Desk Management
- IT Operations
- Leadership
- Offshoring
- Business Process Improvement
- Sla
- Customer Service Management
- Incident Management
- Information Technology
- Service Delivery Management
- ITIL Service Strategy
- Strategic Planning
- People Development
- IT Strategy
- Stakeholder Management
- Call Center
- Process Improvement
- Analysis
- Training
- Contact Centers
- Networking
- Technical Support
- Data Center
- IT Management
- Integration
- Governance
- BPO
- Service Improvement
- Service Level Agreements
- Project Portfolio Management
- Resource Management
- Reviews
- Privacy Protection
- Cyber Security
- Enterprise Risk Management
- Microsoft Excel
- Operations
- Security
- Marketing
- Transformations
Jon Sparrow Summary
- Jon Sparrow, based in Adelaide, SA, AU, is currently a Director Justice Technology Services at Attorney-General's Department – Official. Jon Sparrow brings experience from previous roles at Department for Innovation and Skills - South Australia, 3na and BHP. Jon Sparrow holds a 1998 - 2002 Bachelor of Computer Information Science @ University of South Australia. With a robust skill set that includes Service Delivery, Project Delivery, Outsourcing, IT Service Management, Program Management and more. Jon Sparrow has 1 emails on RocketReach.
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