2024 -2026 Vice President, Global Customer Success @
2021 -2024 Vice President of Customer Success @
2020 -2021 Sr. Director, Customer Success @
2017 -2020 Head of Customer Success @
2017 -2017 Customer Success and Consulting Services Leader @ A Matthew Katz Consulting
2016 -2017 VP, Strategic Solutions @
2014 -2016 VP, Strategic Solutions and Customer Success Management @
2012 -2014 Vice President, Americas Business Consulting (via acquisition of Merced Systems) @
2006 -2012 Vice President, Business Consulting @ Merced Systems
2005 -2006 Vice President, Internet Channel Strategy @
now
Matt Katz Education
Massachusetts Institute of Technology
(Marketing, Management Science)
1986-1990
Matt Katz Skills
Enterprise Software
Professional Services
Consulting
Business Process Improvement
Product Management
CRM
Strategy
Business Analysis
Tableau
Information Visualization
SaaS
Management Consulting
Analytics
Management
Change Management
Customer Experience
Program Management
Financial Services
Pre-sales
ROI development
Leadership
Panel Moderator
Public Speaking
Process Improvement
Integration
Project Management
Business Analytics
Contact Centers
Performance Management
Workforce Management
Vendor Management
Software Development
Cross-functional Team Leadership
Telecommunications
Voice of the Customer
Customer Experience Management
Call Centers
Account Management
Statistical Modeling
Analysis
Return on Investment
Business Strategy
Solution Selling
E-commerce
Business Intelligence
MS Excel Pivot Tables
Customer Relationship Management (CRM)
E Commerce
Cross Functional Team Leadership
Cross Functional Team
Business Process
Business Development
Software as a Service Saas
Pre Sales
Customer Relationship Management Crm
Contingent Workforce
Customer Success
Software Industry
Complex Sales
Software as a Service
Matt Katz Summary
Matt Katz, based in United States, is currently a SVP, Global Customer Success at CloudZero. Matt Katz brings experience from previous roles at Veracode, Mendix and Upland Localytics. Matt Katz holds a 1986 - 1990 Massachusetts Institute of Technology. With a robust skill set that includes Enterprise Software, Professional Services, Consulting, Business Process Improvement, Product Management and more. Matt Katz has 2 emails and 1 mobile phone numbers on RocketReach.
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