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Matt Baron Location
Dornie, Scotland, GB
Matt Baron Work
Founder and Chief Executive Officer @ (February 2019 - Present)
Managing Director and Principal @ (January 2010 - February 2019)
Transformation Programme Director - Customer Services @ (October 2017 - June 2018)
Head of Customer Service and Transformation Programme Director @ (January 2016 - October 2017)
Transformation Programme Director - Customer Service @ (June 2015 - January 2016)
Principal Consultant and Programme Director Contact Centre Transformation @ (October 2011 - June 2013)
Lead Service Design Consultant @ (August 2011 - October 2011)
Operations Director and Transition Director @ (September 2010 - August 2011)
Service Strategy Consultant @ (December 2009 - March 2010)
General Manager - Asda Contact Centres @ (March 2007 - December 2009)
Head of External Contact Centres @ (July 2004 - March 2007)
Head of Data and Network Services, Retail Support and Internal Service @ (July 2003 - February 2004)
Head of PrePay and Complaint Resolution @ (January 2001 - July 2003)
Head of Complaint Resolution @ (November 1998 - January 2001)
Matt Baron Education
The University of Huddersfield
Management
1989-1991
Matt Baron Skills
Business Analysis
Business Planning
Business Process
Business Process Improvement
Business Process Re-engineering
Business Strategy
Business Transformation
CRM
Call Center
Call Centers
Change Management
Coaching
Consulting
Contact Centers
Cost Reduction
Customer Experience
Customer Service
Leadership
Management
Operations Management
Optimization
Organizational Design
Outsourcing
Performance Management
Process Improvement
Project Delivery
Project Planning
Recruiting
Retail
SEO
Service Delivery
Stakeholder Management
Strategy
Team Leadership
Team Management
Telecommunications
SQL
Training
Microsoft Office
Project Management
Matt Baron Summary
Matt Baron, based in Dornie, Scotland, GB, is currently a Founder and Chief Executive Officer at Avocado55 | B Corp™. Matt Baron brings experience from previous roles at DORNIE CONSULTING LIMITED and easyJet. Matt Baron holds a 1989 - 1991 Management @ The University of Huddersfield. With a robust skill set that includes Business Analysis, Business Planning, Business Process, Business Process Improvement, Business Process Re-engineering and more. Matt Baron has 1 emails on RocketReach.
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