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Matt Baron Location
Dornie, Scotland, GB
Matt Baron Work
2019 -now Founder and Chief Executive Officer @
2010 -2019 Managing Director and Principal @
2017 -2018 Transformation Programme Director - Customer Services @
2016 -2017 Head of Customer Service and Transformation Programme Director @
2015 -2016 Transformation Programme Director - Customer Service @
2011 -2013 Principal Consultant and Programme Director Contact Centre Transformation @
2011 -2011 Lead Service Design Consultant @
2010 -2011 Operations Director and Transition Director @
2009 -2010 Service Strategy Consultant @
2007 -2009 General Manager - Asda Contact Centres @
2004 -2007 Head of External Contact Centres @
2003 -2004 Head of Data and Network Services, Retail Support and Internal Service @
2001 -2003 Head of PrePay and Complaint Resolution @
1998 -2001 Head of Complaint Resolution @
Matt Baron Education
The University of Huddersfield
(Management)
1989-1991
Matt Baron Skills
Business Transformation
Team Leadership
Business Strategy
Organizational Design
SQL
Team Management
Business Analysis
CRM
Recruiting
Performance Management
Customer Experience
Retail
Training
Microsoft Office
Call Centers
Business Process
Strategy
Outsourcing
Change Management
Project Management
SEO
Consulting
Leadership
Management
Telecommunications
Operations Management
Service Delivery
Process Improvement
Contact Centers
Stakeholder Management
Business Process Improvement
Call Center
Coaching
Customer Service
Project Delivery
Project Planning
Matt Baron Summary
Matt Baron, based in Dornie, Scotland, GB, is currently a Founder and Chief Executive Officer at Avocado55 | B Corp™. Matt Baron brings experience from previous roles at DORNIE CONSULTING LIMITED and easyJet. Matt Baron holds a 1989 - 1991 The University of Huddersfield. With a robust skill set that includes Business Transformation, Team Leadership, Business Strategy, Organizational Design, SQL and more. Matt Baron has 1 emails on RocketReach.
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