Matt Acuña Email & Phone Number
Neo Online Product Support Specialist @ American Express Global Business Travel
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Matt Acuña Location
- Independence, MO, US
Matt Acuña Work
- Neo Online Product Support Specialist @ (December 2023 - Present)
- Global Dedicated Account Representative @ (July 2021 - December 2023)
- Global Product Coach @ (June 2019 - July 2021)
- Global Product Support Analyst @ (August 2017 - June 2019)
- Global Client Management @ (August 2007 - August 2017)
- Service Delivery Area Team Leader @ (January 1998 - June 2007)
Matt Acuña Education
- Pacific Travel School
Travel Management and Operations (Tourism and Travel Services Management)
1986-1988 - Orange Coast College
Business and general education studies
1982-1984
Matt Acuña Skills
- Account Management
- Analytics
- Apollo
- Apollo Gds
- Attention to Detail
- B2B
- Booking Systems
- Bookings
- Business Management
- Business Reviews
- Business Travel
- CRM
- Call Centers
- Client Relationship Building
- Cliqbook
- Communication
- Concur
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Analysis
- Databases
- Galileo
- Global Distribution Systems
- KPI Reporting
- Key Performance Indicators
- Knowledge Management
- Leadership
- Leading Meetings
- Leading Positive Change
- Microsoft Excel
- Microsoft Office
- Office Administration
- Online Travel
- Pricing
- Problem Solving
- Reservations
- Sabre
- Salesforce.com
- Service-Level Agreements (SLA)
- Solver
- Team Leadership
- Tourism
- Travel
- Travel Agency
- Travel Arrangements
- Travel Management
- Travel Planning
- Travel Systems
- Travel Technology
- Written Communication
Matt Acuña Summary
- Matt Acuña, based in Independence, MO, US, is currently a Neo Online Product Support Specialist at American Express Global Business Travel. Matt Acuña brings experience from previous roles at American Express Global Business Travel. Matt Acuña holds a 1986 - 1988 Travel Management and Operations in Tourism and Travel Services Management @ Pacific Travel School. With a robust skill set that includes Account Management, Analytics, Apollo, Apollo Gds, Attention to Detail and more. Matt Acuña has 1 emails and 1 mobile phone numbers on RocketReach.
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