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Mat Griswould Location
Townsend, MA, US
Mat Griswould Work
Customer Success @ (July 2024 - Present)
Senior Support Engineer @ (November 2015 - September 2023)
Technical Support Engineer @ (May 2012 - November 2015)
Assistant Coach @ Ayer-Shirley Regional School District (August 2000 - November 2014)
Team Lead Customer Support @ (January 2011 - May 2012)
Customer Support Technican @ Integrity Interactive (March 2009 - January 2011)
Client Manager @ Integrity Interactive (August 2008 - March 2009)
Customer Support Technican @ Integrity Interactive (April 2007 - August 2008)
Electronic Support Services @ (December 2005 - January 2007)
CSS @ (January 2005 - December 2005)
Mat Griswould Education
University of Massachusetts Lowell
History (Psychology)
2000-2004
Ayer High School
High school diploma
1996-2000
Mat Griswould Skills
Technical Support
CRM
Salesforce.com
SaaS
Customer Service
Training
Enterprise Software
Cloud Computing
Customer Support
Microsoft Office
Management
CSS
Coaching
Databases
Brainshark
Project Management
Microsoft Excel
GoToMeeting
WebEx
SlideShark
Leadership
iOS
Android
Apple Safari
Mac OS
Opera
Zendesk
Captivate
Camtasia
Audacity
Team Leadership
JIRA
Software as a Service (SaaS)
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Software As A Service Saas
Mat Griswould Summary
Mat Griswould, based in Townsend, MA, US, is currently a Customer Success at TireTutor. Mat Griswould brings experience from previous roles at Veracode, Brainshark, Ayer-Shirley Regional School District and SAI Global. Mat Griswould holds a 2000 - 2004 History in Psychology @ University of Massachusetts Lowell. With a robust skill set that includes Technical Support, CRM, Salesforce.com, SaaS, Customer Service and more. Mat Griswould has 3 emails and 2 mobile phone numbers on RocketReach.
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