Mass 211 connects residents to community health and human services and support. Callers seeking assistance dial 2-1-1 or 877-211-6277 24-hours a day, 7 days a week. Caller are connected to trained multilingual Information & Referral Specialists, who maintain a database with information on government and nonprofit agencies representing specialized services. Mass 211 serves as a crucial public information system during local disasters. The Massachusetts Emergency Management Agency (MEMA) utilizes Mass 211 as the Commonwealth’s primary telephone information call center during times of emergency. Callers access the Mass 211 Child Care Connector line to find qualified, licensed early education & care providers and to learn about financial assistance for eligible families.
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Mass 211 Questions
The Mass 211 annual revenue was $1 million in 2026.
Eileen Davis is the CEO of Mass 211.
8 people are employed at Mass 211.
Mass 211 is based in Framingham, Massachusetts.
The NAICS codes for Mass 211 are [6242, 624, 62].
The SIC codes for Mass 211 are [832, 83].
Top Mass 211 Employees
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Eileen Davis
Chief Executive Officer at Mass 211
Framingham, MA, US24 -
Gary Lever
Vice President at Mass 211
Salem, NH, US12 -
Autumn Lopez
Supervisor at Mass 211
Taunton, MA, US2 -
Amy Norton
Information and Referral Specialist at Mass 211
Concord, NH, US34 -
Patricia Calkins
EEC Team Supervisor at Mass 211
Boston, MA, US32 -
Rebecca Markuson
Data and Referral Specialist at Mass 211
Pittsburgh, PA, US11 -
Bryanna Grant
Phone Representative at Mass 211
Cranston, RI, US12
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