Director - Digital Banking and Contact Centre @ (January 2016 - December 2020)
Head of Digital Banking and Contact Centre @ (June 2014 - December 2015)
Head of Contact Centre @ (September 2012 - May 2014)
Sr Business Manager - RAKBANK direct( Digital Channels) @ (March 2010 - August 2012)
Head - Projects and Echannels @ (October 2008 - March 2010)
Manager Echannels @ (March 2006 - October 2008)
Branch, Operations and Project Roles @ (December 2001 - February 2006)
Masood Khan Education
Narsee Monjee College
Bachelor of Commerce (B.Com.)
1991-1995
Jamnabai Narsee School
ICSE
1991-1991
Masood Khan Skills
Retail Banking
Banking
Credit Cards
Internet Banking
Cross Selling
Risk Management
Payments
Team Management
Mobile Banking
Change Management
Core Banking
MIS
CRM
Finance
Customer Experience
Insurance
Cards
Call Centers
AML
KYC
Operational Risk
Financial Services
Project Management
Management
Business Analysis
Team Leadership
Vendor Management
Customer Service
Relationship Management
Credit
Credit Risk
Strategy
Leadership
Marketing
Public Speaking
Business Strategy
Microsoft Excel
Strategic Planning
Customer Relationship Management
Masood Khan Summary
Masood Khan, based in United Arab Emirates, is currently a Chief Executive Officer - GCC at WizzFinancial. Masood Khan brings experience from previous roles at YAP and RAKBANK. Masood Khan holds a 1991 - 1995 Bachelor of Commerce (B.Com.) @ Narsee Monjee College. With a robust skill set that includes Retail Banking, Banking, Credit Cards, Internet Banking, Cross Selling and more. Masood Khan has 1 emails and 2 mobile phone numbers on RocketReach.
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