Mary Vaca Email
Customer Success Manager @ Bitly
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Mary Vaca Location
- Quezon City, NCR, PH
Mary Vaca Work
- Customer Success Manager @ (March 2025 - Present)
- Renewal and Customer Success Manager @ (April 2024 - June 2025)
- (B2B) Account Executive | Renewals Account Manager @ ServiceSource (acquired by Concentrix) (January 2022 - February 2024)
- Team Manager - Tier 2 Technical Support @ (June 2019 - January 2022)
- (B2B) Customer Service Representative @ (November 2018 - June 2019)
- Customer Service Representative @ Teleport Business Tech Solutions (May 2016 - October 2018)
- Account Consultant @ Convergys Telstra (November 2015 - May 2016)
- F and B Banquet Coordinator @ (May 2015 - October 2015)
- Account Management Specialist @ (June 2013 - May 2015)
- Customer Service Representative @ Sykes Asia Inc. (August 2009 - April 2013)
- Accounting Clerk @ Montemar Beach Club Inc (April 2008 - December 2008)
- Head Executive Assistant @ R.T. Haresco & Associates, Inc (December 2006 - June 2007)
- Sales Administrative Assistant @ (September 2005 - April 2006)
- F and B Banquet Coordinator @ (November 2004 - May 2005)
- Telemarketer @ Wheelers Club Interntional (January 2003 - December 2003)
- Executive Assistant and Production Assistant @ (January 2003 - October 2003)
- Academic Tutor @ Home Base TUTOR (September 1994 - August 2003)
- Catering Manager and Assistant Cook @ GMG Catering Services (January 1995 - January 2000)
- Executive Assistant @ Citytrust Banking Corporation (April 1996 - October 1996)
- Administrative Assistant @ (May 1994 - January 1996)
Mary Vaca Education
- STI College
(Cobol Programming)
1993-1996 - University of Santo Tomas
Bachelor of Science - BS (Tourism and Travel Services Management)
1991-1993
Mary Vaca Skills
- Account Management
- Billing Systems
- Contact Centers
- Cross-Selling
- Customer Contact
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Service Operations
- Customer Service Representatives
- Customer Support
- Direct Sales
- Event Management
- Event Planning
- Event Production
- Hospitality Management
- IT Service Management
- Interpersonal Skills
- New Product Release
- Public Relations
- Sales
- Sales Management
- Sales Processes
- Skilled Multi-tasker
- Small Team Management
- Special Events Coordination
- Technical Support
- Time Management
- Upselling
Mary Vaca Summary
- Mary Vaca, based in Quezon City, NCR, PH, is currently a Customer Success Manager at Bitly. Mary Vaca brings experience from previous roles at RingCentral, ServiceSource (acquired by Concentrix), Alorica and Cognizant. Mary Vaca holds a 1993 - 1996 STI College. With a robust skill set that includes Account Management, Billing Systems, Contact Centers, Cross-Selling, Customer Contact and more. Mary Vaca has 1 emails on RocketReach.
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