2021 -
now Integrated Ticketing Technical Design Lead @
2020 -
2021 “Head of Aligned ICT Services, Teams and Trusted Advisors” @ Mindful@work
2019 -
2020 Head Of Operations @
2015 -
2019 Head of Service Management and Technical Transformation @
2010 -
2015 Infrastructure Manager @
2009 -
2010 Service Support Manager @
2002 -
2009 Service Manager ; Infrastructure Manager ; Service Alignment Manager @
2002 -
2002 Team Leader - OSS and Network Management @ Kordia (BCL)
1990 -
2002 IT Operations Manager ; IT Outsource Manager @
Mary Sinclair Education
Shifting Gears Leadership Learning for Life
Shifting Gears program (Business Administration and Management, General)
2012
-
2012
University of Auckland
The University of Auckland
(Leadership Program)
CLEAR Communications
(Management Program)
Multiple
(Technical and business management)
Scrum Alliance
Certified Agile Leadership Badge (Agile)
Mary Sinclair Skills
Strategy
Data Center
Change Management
IT Strategy
Architecture
Disaster Recovery
Solution Architecture
Requirements Analysis
Citrix
Outsourcing
CRM
Project Planning
Management
Service Management
Project Delivery
IT Service Management
Stakeholder Management
ICT
Project Management
Customer Experience
Operations Management
Governance
Virtualization
IT Management
Project Portfolio Management
Mobile Devices
Technical Support
Infrastructure
Networking
Service Improvement
Team Management
Business Continuity Planning
Customer Service
Oracle
Call Center
Service Delivery
IT Operations
ITIL
Business Continuity
Leadership
Sla
Team Leadership
Cisco Technologies
Analysis
Tests
Microsoft Office
Sales
Active Directory
Information Technology
Mary Sinclair Summary
Mary Sinclair, based in Auckland, NZ, is currently a Integrated Ticketing Technical Design Lead at Auckland Transport. Mary Sinclair brings experience from previous roles at Mindful@work and KiwiRail. Mary Sinclair holds a 2012 - 2012 Shifting Gears program in Business Administration and Management, General @ Shifting Gears Leadership Learning for Life. With a robust skill set that includes Strategy, Data Center, Change Management, IT Strategy, Architecture and more. Mary Sinclair has 1 emails on RocketReach.
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