Mary Murphy Email & Phone Number
Head Of Service Management @ eir Business
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Mary Murphy Location
- Ireland
Mary Murphy Work
- 2018 -now Head Of Service Management @
- 2016 -now Head Of Service Operations and Service Management @
- 1996 -now Head Of Service Management @
- 2012 -2014 Head of Customer Management @
- 2010 -2012 Head of Customer Response Centre @
- 2002 -2010 Head of Service Centre Operations @
- 2001 -2002 Escalation Manager @
Mary Murphy Education
- Pink Elephant
ITIL V3 Foundation (ITIL)
2007-2007 - National College of Ireland
Diploma (Management)
1997-1999
Mary Murphy Skills
- Service Management
- Managed Services
- Service Delivery
- Vendor Management
- Telecommunications
- Sla
- IT Service Management
- Process Improvement
- Coaching
- Customer Experience
- Mobile Devices
- Call Centers
- CRM
- Account Management
- Unified Communications
- Solution Selling
- IP
- Management
- ITIL
- Change Management
- VoIP
- Cisco Technologies
- Team Leadership
- Cloud Computing
- Data Center
- Pre-sales
- Outsourcing
- Broadband
- SaaS
- Project Delivery
- Contact Centers
- MPLS
- WAN
- Professional Services
- Telephony
- Team Management
- Avaya
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Software as a Service Saas
- Internet Protocol Ip
- Pre Sales
- Software as a Service
- Customer Relationship Management
- Internet Protocol
Mary Murphy Summary
- Mary Murphy, based in Ireland, is currently a Head Of Service Management at eir Business. Mary Murphy brings experience from previous roles at eir Ireland and eircom. Mary Murphy holds a 2007 - 2007 ITIL V3 Foundation in ITIL @ Pink Elephant. With a robust skill set that includes Service Management, Managed Services, Service Delivery, Vendor Management, Telecommunications and more. Mary Murphy has 1 emails on RocketReach.
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