Mary Murphy Email & Phone Number
Head Of Service Management @ eir Business
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Mary Murphy Location
- Ireland
Mary Murphy Work
- Head Of Service Management @ (October 2018 - Present)
- Head Of Service Operations and Service Management @ (October 2016 - Present)
- Head Of Service Management @ (July 1996 - Present)
- Head of Customer Management @ (June 2012 - May 2014)
- Head of Customer Response Centre @ (September 2010 - June 2012)
- Head of Service Centre Operations @ (July 2002 - December 2010)
- Escalation Manager @ (January 2001 - July 2002)
Mary Murphy Education
- Pink Elephant
ITIL V3 Foundation (ITIL)
2007-2007 - National College of Ireland
Diploma (Management)
1997-1999
Mary Murphy Skills
- Account Management
- Avaya
- Broadband
- CRM
- Call Centers
- Change Management
- Cisco Technologies
- Cloud Computing
- Coaching
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Data Center
- IP
- IT Service Management
- ITIL
- Internet Protocol (IP)
- MPLS
- Managed Services
- Management
- Mobile Devices
- Outsourcing
- Pre-sales
- Process Improvement
- Professional Services
- Project Delivery
- SaaS
- Service Delivery
- Service Management
- Sla
- Software as a Service (SaaS)
- Solution Selling
- Team Leadership
- Team Management
- Telecommunications
- Telephony
- Unified Communications
- Vendor Management
- VoIP
- WAN
- Customer Relationship Management Crm
- Software as a Service Saas
- Internet Protocol Ip
- Pre Sales
- Software as a Service
- Customer Relationship Management
- Internet Protocol
Mary Murphy Summary
- Mary Murphy, based in Ireland, is currently a Head Of Service Management at eir Business. Mary Murphy brings experience from previous roles at eir Ireland. Mary Murphy holds a 2007 - 2007 ITIL V3 Foundation in ITIL @ Pink Elephant. With a robust skill set that includes Account Management, Avaya, Broadband, CRM, Call Centers and more. Mary Murphy has 1 emails on RocketReach.
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