Keith Matthews Email & Phone Number
Director of Service Operations @ eir Business
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Keith Matthews Location
- Ireland
Keith Matthews Work
- Director of Service Operations @ (May 2025 - Present)
- Head of Service Operations @ (September 2019 - May 2025)
- Senior Services Manager @ (November 2017 - September 2019)
- Service Delivery Manager @ (October 2015 - November 2017)
- Service Operation Manager - Service Desks @ (July 2014 - October 2015)
- Service Desk Team Lead @ (December 2012 - July 2014)
- IT Engineer @ (February 2011 - December 2012)
- Desktop Support Officer @ Department of Culture and Arts, Government of Western Australia (March 2010 - January 2011)
- Field Service Engineer @ CM Tech (October 2008 - March 2009)
- 3rd Level Support @ (August 2007 - August 2008)
- Bank of Ireland Service Desk Supervisor @ (February 2007 - August 2007)
- Bank of Ireland Service Desk Second Level Support @ (July 2006 - February 2007)
- Bank of Ireland 1st Level Support @ (February 2006 - July 2006)
Keith Matthews Education
- Colaiste Dhulaigh
Network and System Administration/Administrator
2003-2006 - Chanel College
Keith Matthews Skills
- A+ Certified
- Active Directory
- Bids
- Citrix
- Computer Hardware
- Contract Management
- Desktop Support
- IT Management
- IT Service Management
- ITIL
- ITIL v3 Foundations Certified
- Incident Management
- Knowledge Management
- Leadership
- Management
- Network + Certified
- OLA
- Operations Management
- Project Delivery
- SLA
- Service Delivery
- Service Desk
- Service Desk Management
- Service Management
- Team Leadership
- Technical Support
- Transition Management
- Vendor Management
- Vendor Relationship Management
- Windows 7
- Microsoft Word
- Microsoft Office
- Testing
Keith Matthews Summary
- Keith Matthews, based in Ireland, is currently a Director of Service Operations at eir business. Keith Matthews brings experience from previous roles at eir business and Fujitsu. Keith Matthews holds a 2003 - 2006 Network and System Administration/Administrator @ Colaiste Dhulaigh. With a robust skill set that includes A+ Certified, Active Directory, Bids, Citrix, Computer Hardware and more. Keith Matthews has 2 emails on RocketReach.
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