Keith Matthews Email & Phone Number
Director of Service and Security Operations @ eir Business
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Keith Matthews Location
- Ireland
Keith Matthews Work
- 2025 -now Director of Service and Security Operations @
- 2019 -2025 Head of Service Operations @
- 2017 -2019 Senior Services Manager @
- 2015 -2017 Service Delivery Manager @
- 2014 -2015 Service Operation Manager - Service Desks @
- 2012 -2014 Service Desk Team Lead @
- 2011 -2012 IT Engineer @
- 2010 -2011 Desktop Support Officer @ Department of Culture and Arts, Government of Western Australia
- 2008 -2009 Field Service Engineer @ CM Tech
- 2007 -2008 3rd Level Support @
- 2007 -2007 Bank of Ireland Service Desk Supervisor @
- 2006 -2007 Bank of Ireland Service Desk Second Level Support @
- 2006 -2006 Bank of Ireland 1st Level Support @
Keith Matthews Education
- Colaiste Dhulaigh
(Network and System Administration/Administrator)
2003-2006 - Chanel College
Keith Matthews Skills
- Technical Support
- Service Delivery
- Service Desk
- Windows 7
- Citrix
- Incident Management
- Desktop Support
- Computer Hardware
- SLA
- ITIL v3 Foundations Certified
- A+ Certified
- Network + Certified
- Service Desk Management
- Operations Management
- Team Leadership
- Bids
- Knowledge Management
- OLA
- Transition Management
- Management
- ITIL
- IT Service Management
- Project Delivery
- Service Management
- Vendor Management
- Active Directory
- IT Management
- Vendor Relationship Management
- Contract Management
- Leadership
- Microsoft Word
- Microsoft Office
- Testing
Keith Matthews Summary
- Keith Matthews, based in Ireland, is currently a Director of Service and Security Operations at eir business. Keith Matthews brings experience from previous roles at eir business and Fujitsu. Keith Matthews holds a 2003 - 2006 Colaiste Dhulaigh. With a robust skill set that includes Technical Support, Service Delivery, Service Desk, Windows 7, Citrix and more. Keith Matthews has 2 emails on RocketReach.
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