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Mary Ayers Location
Nashville, TN, US
Mary Ayers Work
Sr. Onboarding Consultant @ (June 2022 - Present)
Onboarding Specialist @ (June 2020 - June 2022)
Service Desk, Call Center Quality Assurance and Business Office Manager @ (September 2012 - October 2015)
Music Education Teacher (K-8) @ (August 1997 - June 1998)
Service Desk and Account Provisioning Information Technology Manager @ (August 1998 - December 2019)
Service Desk Tower Lead, Call Center Quality Expert and Vendor Relationship Manager @ (November 2015 - May 2017)
Support Services @ (August 1998 - August 2012)
Mary Ayers Education
Middle Tennessee State University (MTSU)
Bachelor of Arts (B.A.) (Music Education)
1992-1996
Cookeville High School
HS Diploma
1990-1992
Mary Ayers Skills
Customer Service
Customer Experience
Call Monitoring
Quality Assurance
Process Improvement
Software Documentation
Data Analysis
Training
Shared Services
Call Centers
Technical Support
SharePoint
Troubleshooting
Business Analysis
Team Leadership
Coaching
Visio
Account Management
Databases
Contract Management
Teaching
Technical Documentation
Business Process Improvement
Project Management
Contact Centers
Mary Ayers Summary
Mary Ayers, based in Nashville, TN, US, is currently a Sr. Onboarding Consultant at DocuSign. Mary Ayers brings experience from previous roles at Fresh Technology LLC, Stewart Title and St. Edward's School Nashville. Mary Ayers holds a 1992 - 1996 Bachelor of Arts (B.A.) in Music Education @ Middle Tennessee State University (MTSU). With a robust skill set that includes Customer Service, Customer Experience, Call Monitoring, Quality Assurance, Process Improvement and more. Mary Ayers has 3 emails and 1 mobile phone numbers on RocketReach.
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