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Marwin Barrozo Location
Valenzuela, NCR, PH
Marwin Barrozo Work
2023 -now Director of IT, Shared Services @
2018 -2023 Director, IT Service Delivery, PH @
2011 -2018 Regional Sr. IT Manager @
2009 -2011 IT Operations Manager @ Anthem Solutions Inc.
2008 -2009 IT Implementation Manager @
2007 -2008 Site IT Manager @
Marwin Barrozo Education
University of the East
Bachelor’s Degree (ECE)
1988-1997
Sergio Osmeña Sr High School
Secondary (Secondary Education and Teaching)
1984-1988
Marwin Barrozo Skills
Network Administration
Service Desk
IT Projects
IT Hardware Support
Soft Skills
Cybersecurity
Site build out
Team Building
IT Outsourcing
Business Process Design
IT Security Operations
IT Infrastructure Management
Agile Methodologies
Teamwork
People Management
Client Requirements
Business Planning
Business Transformation
Staff Development
Call Center Development
Business Relationship Management
IT Governance
Business Process Improvement
Incident Management
Transition Management
Supervisory Skills
Contact Center Management
Customer Relationship Management (CRM)
Customer Satisfaction
Team Motivation
Documentation
Coaching
IT Transformation
IT Service Management
Contact Center Operations
Service Delivery Management
Project Portfolio Management
Team Management
Relationship Building
Budgeting
Change Management
Project Delivery
IT Strategy
IT Management
Team Leadership
Information Technology
Infrastructure
Telecommunications
Call Centers
Troubleshooting
Project Management
Program Management
Management
Outsourcing
Software Documentation
Networking
Leadership
Project Planning
IT Operations
ITIL
Vendor Management
Analysis
Service Delivery
BPO
Performance Management
Contact Centers
Operations
Marwin Barrozo Summary
Marwin Barrozo, based in Valenzuela, NCR, PH, is currently a Director of IT, Shared Services at Enshored. Marwin Barrozo brings experience from previous roles at Transcom, Anthem Solutions Inc. and Sitel. Marwin Barrozo holds a 1988 - 1997 Bachelor’s Degree in ECE @ University of the East. With a robust skill set that includes Network Administration, Service Desk, IT Projects, IT Hardware Support, Soft Skills and more. Marwin Barrozo has 2 emails and 3 mobile phone numbers on RocketReach.
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