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Martin Roche Location
Belfast, GB
Martin Roche Work
2023 -now ICT Service Delivery Manager @
2021 -now ICT Virtual Working Team Manager @
2017 -2021 Service Delivery Manager @
2015 -2017 Client Account Manager @
2014 -2015 Client Account Manager @
2008 -2014 Service Delivery Manager @
2006 -2008 Customer Service Manager @
2004 -2006 Technical Support Specialist @ Stream Global Services
Martin Roche Education
PeopleCert
ITIL Foundation Certificate in IT Service Management (ITIL)
2019-2020
University of Ulster
Bachelor of Science (BSc) (Business Studies)
2010-2014
St Columbs College, Derry
GCSE's & A-Levels
1993-2000
Martin Roche Skills
Leadership
Key Account Management
Account Management
Sales
Troubleshooting
Business Development
Business Analysis
Team Management
Team Leadership
Process Improvement
Sales Management
Microsoft Word
Operations Management
Marketing
New Business Development
Training
Change Management
Employee Training
Customer Service
IT Recruitment
Technical Support
Project Planning
SQL
Management
Project Management
Outsourcing
Performance Improvement
CRM
Performance Management
Business Process Improvement
Martin Roche Summary
Martin Roche, based in Belfast, GB, is currently a ICT Service Delivery Manager at South Eastern Health and Social Care Trust. Martin Roche brings experience from previous roles at South Eastern Health and Social Care Trust, Konica Minolta, Forth Communication Ltd and Whistl. Martin Roche holds a 2019 - 2020 ITIL Foundation Certificate in IT Service Management in ITIL @ PeopleCert. With a robust skill set that includes Leadership, Key Account Management, Account Management, Sales, Troubleshooting and more. Martin Roche has 2 emails on RocketReach.
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