Marko Popović Email
Senior Manager, Solution Engineering Agentforce Service @ Salesforce
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Marko Popović Location
- Paris, FR
Marko Popović Work
- Senior Manager, Solution Engineering Agentforce Service @ (July 2025 - Present)
- Senior Manager, Solution Engineering Service Cloud - France at Salesforce @ (July 2025 - Present)
- Director, Solution Consulting, CRM and Industry Workflows, EMEA South @ (February 2024 - June 2025)
- Sr Manager, Solution Consulting, Customer Workflows - SEMEA @ (August 2021 - February 2024)
- Director, Solutions Architects @ (February 2021 - July 2021)
- Sales Specialist Director - EMEA @ (January 2019 - January 2021)
- Senior Manager, Solution Consulting - France and NW Africa @ (September 2017 - December 2018)
- Channel Manager @ (January 2017 - August 2017)
- Senior Manager, Sales Operations - Benelux and Southern Europe @ (January 2016 - December 2016)
- Manager, Solutions Engineering Benelux and Southern Europe @ (January 2014 - December 2015)
- Senior Sales Engineer @ (October 2012 - December 2013)
- Sales Engineer France and NWC Africa @ (January 2011 - September 2012)
- Consulting and Business Development - Innovative Contact Center Solutions @ (November 2010 - March 2011)
- Channel Development Manager - France Belgium Luxembourg @ (January 2010 - November 2010)
- WW Alcatel-Lucent Alliance @ (May 2007 - January 2010)
- Team Lead PS - Senior PM @ (November 2002 - April 2007)
- Sales Engineer - France, Spain, Portugal @ (June 2000 - October 2002)
- Project Leader @ (January 1998 - January 2000)
- Product Manager @ CT2M - I2S - Minitelorama Group (November 1993 - June 1998)
Marko Popović Education
- EPITA: Ecole d'Ingénieurs en Informatique
M. Sc Computer Science (Systems and Networks)
1992-1995 - Janson de Sailly - Paris
SUP - SPE M (Mathematics)
1990-1992
Marko Popović Skills
- Call Center
- Genesys
- CTI
- Customer Relations
- Channel
- IVR
- Pre-sales
- Customer Experience
- VoIP
- Professional Services
- SIP
- Solution Selling
- Integration
- Call Routing
- Channel Management
- Solution Architecture
- Team Leadership
- Social Media
- Mobile Applications
- WFO
- Quality Management
- SaaS
- CaaS
- Customer Oriented
- Contact Centers
- Coaching
- Cloud Computing
- Interactive Intelligence
- Channel Partners
- Call Centers
- Sales Engineering
- Telecommunications
- Partner Management
- Unified Communications
- ACD
- Customer Service
- Product Management
- CRM
- Enterprise Software
- Business Intelligence
- Sales Operations
- Telephony
- Go-to-market Strategy
- Speech Recognition
- Avaya
- Mobile Devices
- IP
- Management
- Consulting
- Managed Services
- Development
- Sales
- Business Development
- Business Process Automation
- Solutions
- IOT
- Engineering
- Southern Europe
- Operations
- Go to Market Strategy
- Analytics
- Pre Sales
- Customer Relationship Management Crm
- Commercial
- Artificial Intelligence
- Direct Sales
- Platform As A Service Paas
- Mid Market
- Platform as a Service
- Customer Relationship Management
Marko Popović Summary
- Marko Popović, based in Paris, FR, is currently a Senior Manager, Solution Engineering Agentforce Service at Salesforce. Marko Popović brings experience from previous roles at Salesforce, ServiceNow and Genesys. Marko Popović holds a 1992 - 1995 M. Sc Computer Science in Systems and Networks @ EPITA: Ecole d'Ingénieurs en Informatique. With a robust skill set that includes Call Center, Genesys, CTI, Customer Relations, Channel and more. Marko Popović has 3 emails on RocketReach.
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