2017 -now Global Industry Advisor - Workforce Management @ Mark Wales
2016 -2017 Vice President of Labor and Global Workforce Management @
2009 -2016 Vice President of Global Workforce Management @
2004 -2009 Director of Systems @
2001 -2003 Director of Eapplications @
1999 -2001 Associate Principal @
1999 Management Consultant @
1996 -1997 International Project Manager @
1987 -1991 Senior Business Consultant @
1983 -1987 Mis @
Mark Wales Education
University of Stirling
Master Of Business Administration (Retail)
1990-1992
University of Nottingham
Bachelor Of Arts
1980-1983
Mark Wales Skills
Leadership
Customer Experience
Process Scheduler
Customer Relationship Management Crm
Team Building
Retail
Forecasting
Customer Satisfaction
Business Analysis
Vendor Management
Team Leadership
Process Improvement
Strategic Planning
Strategy
Workforce Management
Operations Management
Cross Functional Team Leadership
Change Management
Training
Business Process Improvement
Management
Scheduling
Project Management
Call Centers
Recruiting
CRM
Analysis
Performance Management
Customer Relationship Management
Mark Wales Summary
Mark Wales, based in Seattle, WA, US, is currently a Global Industry Advisor - Workforce Management at Mark Wales. Mark Wales brings experience from previous roles at Starbucks, Ralph Lauren, David's Bridal and Williams-Sonoma, Inc.. Mark Wales holds a 1990 - 1992 Master Of Business Administration in Retail @ University of Stirling. With a robust skill set that includes Leadership, Customer Experience, Process Scheduler, Customer Relationship Management Crm, Team Building and more. Mark Wales has 3 emails and 1 mobile phone numbers on RocketReach.
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