Manager, Prepaid Sunrise Production Support @ (April 2013 - June 2014)
Supervisor of Prepaid South Business Support @ (March 2012 - April 2013)
Business Support Analyst and Team Leader @ (May 2007 - March 2012)
Account Specialist (Client Relations and Services) @ (September 2005 - May 2007)
Sr. Service Rep (Customer Support) @ (October 2003 - September 2005)
Outbound Sales Associate (Sales and Forecasting) @ Professionally Speaking Inc. (July 2002 - August 2003)
Mark Vasquez Education
Nova Southeastern University
Master of Business Administration (M.B.A.) (Entrepreneurship & Leadership)
2017
University of Phoenix
Bachelor's Degree (Business Management)
2009-2012
Mark Vasquez Skills
Account Management
Crisis Management
Organizational Development
Interpersonal Skills
Client Development
Employee Engagement
Customer Experience
Business Relationship Management
Coaching
Client Relations
Startup Development
Recruiting
Management
Process Improvement
Leadership
Business Analysis
Program Management
Call Centers
Project Management
Business Process Improvement
Financial Services
Sales
Customer Satisfaction
CRM
Software Documentation
SDLC
Customer Relationship Management (CRM)
Payments
Disaster Recovery
Business Process
ITIL
Operations Management
Forecasting
Sales Operations
Human Resources
Budgeting
P&L Management
Scheduling
Project Execution
Team Leadership
Training
Customer Service
Client Services
Problem Solving
Mentoring
Training & Development
Conflict Resolution
Relationship Building
Electronic Payments
Payment Card Processing
Problem Analysis
Delegation
Profit & Loss Management
Staff Supervision
Customer Relationship Management Crm
Training and Development
Configurations
Trade Shows
Escalation
Health Fairs
Profit and Loss Management
Impact Assessment
Priority Management
Access
Customer Relationship Management
Mark Vasquez Summary
Mark Vasquez, based in Fort Lauderdale, FL, US, is currently a Director of Client Success at Upside. Mark Vasquez brings experience from previous roles at SignatureMD, Healthcare AI Startup (Stealth) and BeMe Health. Mark Vasquez holds a Master of Business Administration (M.B.A.) in Entrepreneurship & Leadership @ Nova Southeastern University. With a robust skill set that includes Account Management, Crisis Management, Organizational Development, Interpersonal Skills, Client Development and more. Mark Vasquez has 2 emails and 2 mobile phone numbers on RocketReach.
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