Technical Support Engineer - General Operations @ (March 2022 - October 2024)
Business Analyst and Implementation Consultant @ (August 2020 - March 2022)
IT - End User Support @ (July 2019 - October 2019)
Customer Service Associate @ SYKES Philippines (July 2016 - July 2017)
Mark Vargas Education
Our Lady of Fatima University
Bachelor of Science - BS (Information Technology)
2017-2020
AMA Computer Learning Center
Computer System and Network Technology (Information Technology)
2014-2016
Mark Vargas Skills
Account Management
Active Directory
Adobe Photoshop
Adobe Premiere Pro
Application Performance Management
Artificial Intelligence (AI)
Business Analysis
C (Programming Language)
Cascading Style Sheets (CSS)
Computer Hardware Troubleshooting
Computerized System Validation (CSV)
Content Management Systems (CMS)
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Cybersecurity
Dameware
Data Manipulation
Data Migration
Debt Collection
Developer Tools
Domain Name System (DNS)
E-Commerce
Enterprise Resource Planning (ERP)
Google Analytics
Google Tag Manager
HTML
Human Resources Information Systems (HRIS)
Hypertext Transfer Protocol Secure (HTTPS)
JavaScript
Management
Microsoft Endpoint Configuration Manager
Microsoft Office
Microsoft SQL Server
Mobile Device Support
Network Support
PHP
PL/SQL
Payment Card Processing
Payment Gateways
Payroll Processing
Payroll Taxes
Personalized Catalog Views
Project Implementation
Remote Desktop
SQL
SSL Certificates
Search Engine Optimization (SEO)
Single Sign-On (SSO)
Software Development Life Cycle (SDLC)
Software Installation
Technical Support
Techno-Functional
Troubleshooting
User Acceptance Testing
Visio
Visual Basic
Waterfall Project Management
Mark Vargas Summary
Mark Vargas, based in Antipolo, PH, is currently a Technical Support Engineer - Platinum Enterprise at NetSuite. Mark Vargas brings experience from previous roles at NetSuite, SunFish DataOn Philippines Inc., Alorica and SYKES Philippines. Mark Vargas holds a 2017 - 2020 Bachelor of Science - BS in Information Technology @ Our Lady of Fatima University. With a robust skill set that includes Account Management, Active Directory, Adobe Photoshop, Adobe Premiere Pro, Application Performance Management and more. Mark Vargas has 1 emails on RocketReach.
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