Mark Sheard Email
Support Engineer @ Milestone Systems
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Mark Sheard Location
- United Kingdom
Mark Sheard Work
- 2024 -now Support Engineer @
- 2022 -2022 Technical Support Engineer @
- 2020 -2021 Application Support Analyst @
- 2015 -2020 Managed Services Technical Support Consultant @
- 2005 -2015 Global Systems Senior Support Specialist @
- 2000 -2005 Service Desk Analyst and 2nd line Support @
Mark Sheard Education
- Gateway High School 1991-1994
Mark Sheard Skills
- Nagios
- NT 4.0
- Active Directory
- Java
- XP
- Windows
- System Administration
- Linux
- eWFM
- Software
- Aspect
- Technical Support
- Windows Server
- SQL*Plus
- Bash
- Vim
- Unix Shell Scripting
- Batch Processing
- Terminal Server
- IIS
- C++
- WMI
- VBScript
- Oracle SQL
- Debian/Ubuntu
- Windows server 2003/2008
- Aspect System Sofware (eWFM / RTA / eSP)
- Avaya CMS/Sun Solaris.
- Service Desk
- Service Delivery
- Contact Centers
- Servers
- Incident Management
- Sla
- Networking
- Avaya
- Security
- Call Centers
- IT Service Management
- Hardware
- Operating Systems
- IT Operations
- LAN-WAN
- ITIL
- Help Desk Support
- TCP/IP
- Windows XP
- Routers
- Outsourcing
- Tropos
- Aspect System Sofware Ewfm
- Avaya Cms/Sun Solaris
- ESP
- Rta
- Lan Wan
- Aspect System Sofware
Mark Sheard Summary
- Mark Sheard, based in United Kingdom, is currently a Support Engineer at Milestone Systems. Mark Sheard brings experience from previous roles at BeyondTrust, Interserve Group Limited, Epicor Software and Transcom World Wide. Mark Sheard holds a 1991 - 1994 Gateway High School. With a robust skill set that includes Nagios, NT 4.0, Active Directory, Java, XP and more. Mark Sheard has 2 emails on RocketReach.
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