Mark Shaw Email
Head of Mobile Vehicle Repair Operations and Courtesy Car Fleet Optimisation @ FMG Repair Services
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Mark Shaw Location
- Stalybridge, GB
Mark Shaw Work
- 2023 -now Head of Mobile Vehicle Repair Operations and Courtesy Car Fleet Optimisation @
- 2020 -2023 Regional Operations Leader @
- 2016 -2020 Readiness and Continuous Improvement Senior Leader @
- 2017 -2018 Acting Head of Contact Centre\Senior Manager (including Live Chat and Social Media) @
- 2016 -2017 Regional Manager @
- 2015 -2016 Area Leader (face to face, field based) @
- 2014 -2016 Customer Service Leader (Contact Centre) and Area Leader (field based, face to face) @
- 2013 -2014 Brand Manager, (Franchise Manager) @
- 1990 -2013 National Sales Operations Manager, Contact Centres, Affluent Banking @
- 2010 -2012 National Sales Manager and Commercial Delivery Manager - Contact Centres @
- 2009 -2010 Senior Bank Manager @
- 2005 -2009 Area Manager Retail @
- 1998 -2005 Retail Branch Manager @
- 1990 -1998 Bank Clerk @ NatWest Bank
Mark Shaw Education
- Flowery Field High School 1985-1990
Mark Shaw Skills
- Risk
- Coaching
- Business Strategy
- Risk Management
- Stakeholder Management
- Cross-functional Team Leadership
- Problem Solving
- Sales Management
- Change Management
- Customer Service
- PeopleSoft
- People Development
- Department Budgeting
- Fast-paced
- Coaching Staff
- Customer Experience
- Retail Banking
- Financial Risk
- Relationship Management
- Credit Risk
- Customer Satisfaction
- Customer Retention
- Customer Insight
- Customer Acquisition
- Customer Oriented
- Customer Support
- Customer Engagement
- Income
- Profit Maximization
- Profit Margins
- Customer Profitability
- Profitable Growth
- Increased Profitability
- Operations Management
- Sales Operations
- Operational Excellence
- General Ledger
- General Office Skills
- Motivational Interviewing
- Interviewing Skills
- Exit Interviews
- Relationship Marketing
- Business Relationship Management
- Staff Development
- Staff Management
- Staff Supervision
- Mentoring Of Staff
- Technical Staff Management
- IT Operations
- IT Management
- Leadership
- Development
- Sales
- Business Analysis
- Fast Paced
- Microsoft Word
- Cross Functional Team Leadership
- Teamwork
Mark Shaw Summary
- Mark Shaw, based in Stalybridge, GB, is currently a Head of Mobile Vehicle Repair Operations and Courtesy Car Fleet Optimisation at FMG Repair Services. Mark Shaw brings experience from previous roles at Solus Accident Repair Centres, Swinton Group and Swinton Insurance. Mark Shaw holds a 1985 - 1990 Flowery Field High School. With a robust skill set that includes Risk, Coaching, Business Strategy, Risk Management, Stakeholder Management and more. Mark Shaw has 1 emails on RocketReach.
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Top FMG Repair Services Employees
Dean Heath
Transformation Manager
Cofton Hackett, GB
Brian Ireland
General Manager
England, United Kingdom
Joe Brooks
General Manager
Ebbw Vale, GB
Mike Crow
Head Of Finance
Finningley, GB
Glyn Beech
General Manager
Bristol, GB
Sergio Moreira
General Manager
Southampton, GB
Casey Jackson
Continuous Improvement Manager
United Kingdom
Scott Balson
Workshop Controller
Bournemouth, England, GB
Craig Ridler
General Manager fmgrs
Oldbury, GB
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