Mark Seville Email & Phone Number

Mark Seville Work

• Head of Client Success and Solutions Division @ SB Finance (April 2025 - Present)
• Head of Contact Center Group @ SB Finance (November 2022 - March 2025)
• Quality Assurance and Process Excellence Division Head @ Security Bank Corporation (August 2019 - July 2020)
• Process Excellence Division Head @ Security Bank Corporation (June 2018 - July 2019)
• Product Support and Operations Manager @ Metrobank (January 2018 - May 2018)
• Manager - Team Leader and Section Head @ Metrobank (September 2014 - March 2018)
• Asst Manager - Projects and Credit Bureau Management Unit Head @ Bank of the Philippine Islands (BPI) (November 2012 - September 2014)
• Asst Manager - Special Projects Unit Head @ Bank of the Philippine Islands (BPI) (November 2012 - September 2014)
• Asst Manager - Designated Lending Officer @ Bank of the Philippine Islands (BPI) (July 2012 - September 2014)
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• Asst Manager - Account Maintenance Unit Head @ Bank of the Philippine Islands (BPI) (January 2013 - September 2013)
• Asst Manager - Card Verification Unit Head @ Bank of the Philippine Islands (BPI) (December 2012 - January 2013)
• Bank Contact Center Operations and Support Division Head @ Security Bank Corporation (August 2020 - November 2022)
• Asst Manager - Contact Center Credit Cards Point Person @ Bank of the Philippine Islands (BPI) (September 2009 - July 2012)
• Contact Center Team Leader @ Bank of the Philippine Islands (BPI) (July 2008 - August 2009)
• Contact Center Quality Monitoring Officer @ Bank of the Philippine Islands (BPI) (July 2007 - July 2008)
• Senior Phonebanking Specialist and Assistant Team Leader and Product Counselor @ Bank of the Philippine Islands (BPI) (June 2005 - June 2007)
• Phonebanking Specialist @ Bank of the Philippine Islands (BPI) (November 2004 - May 2005)
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• Phonebanking Trainee @ Bank of the Philippine Islands (BPI) (May 2004 - October 2004)
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