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Mark Rude Location
Scottsdale, AZ, US
Mark Rude Work
2023 -now SVP, Global Traveler Care @
2017 -2023 VP, Global Service Delivery for the Americas @
2015 -2017 VP Operations, Global Service Delivery, US Large Market Clients @
2014 -2015 Chandler Campus Site Executive @
2007 -2015 Business Operations | Call Center Executive @
2005 -2007 Senior Vice President | Marketing Services @ AEGON Direct Marketing Services
2002 -2005 Senior Vice President | Chief Information Officer @ AEGON Direct Marketing Services
1998 -2002 Senior Vice President | Chief Information Officer @
1996 -1998 Manager | Insurance Administration Systems @
1994 -1996 Manager | Customer Service Support Operations @
Mark Rude Education
Baylor University
Bachelor of Science (Bachelor of Science, Mathematics and Computer Science)
Mark Rude Skills
Operations Improvement
Performance Management
Change Management
Cross-functional Team Leadership
Customer Experience Management
Leadership
CRM
Operational Efficiency
Operational Strategy
Strategy
Analytics
Direct Marketing
Process Improvement
Outsourcing
Program Management
IT Strategy
Management
Vendor Management
Project Management
Telecommunications
IT Management
Acquisition Integration
Integration
Strategic Planning
Operations Management
Forecasting
Call Center
Business Analysis
Portfolio Management
SDLC
Analysis
Risk Management
Credit Cards
Channel Optimization
Customer Experience Design
Customer Experience
Financial Services
Customer Satisfaction
Business Process Improvement
Executive Management
Call Centers
Banking
Mergers & Acquisitions
Finance
Business Process
Sales Management
Sales
Relationship Management
Insurance
Team Building
Mergers and Acquisitions
Business Operations
Cross Functional Team Leadership
Business Travel
Microsoft Word
Microsoft Office
Express.js
Operations
Mark Rude Summary
Mark Rude, based in Scottsdale, AZ, US, is currently a SVP, Global Traveler Care at American Express Global Business Travel. Mark Rude brings experience from previous roles at American Express Global Business Travel and Bank of America. Mark Rude holds a Bachelor of Science in Bachelor of Science, Mathematics and Computer Science @ Baylor University. With a robust skill set that includes Operations Improvement, Performance Management, Change Management, Cross-functional Team Leadership, Customer Experience Management and more. Mark Rude has 2 emails and 3 mobile phone numbers on RocketReach.
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