Mark Roden Location
- Sheffield, GB
Mark Roden Work
- 2022 - now Service Delivery Manager @
- 2017 - 2022 Senior Service Manager @
- 2016 - 2017 Account Delivery Lead - BP Upstream @
- 2013 - 2015 Account Delivery Manager - Rolls Royce @
- 2011 - 2013 Service Management Solution Lead @
- 2010 - 2011 Account Delivery Manager - Anglo American @
- 2008 - 2010 Service Delivery Manager - Shell @
- 2008 - 2008 Transition Manager - Shell @
- 2007 - 2008 Service Delivery Manager - DWP @
Mark Roden Education
- Sheffield Hallam University
Bachelor of Arts (BA) (English Language)
1990 - 1993
Mark Roden Skills
- Key Metrics
- Internal and External Communications
- Customer Satisfaction
- Communication
- External Communications
- ITIL
- Service Improvement
- Configuration Management
- Escalation
- Service Delivery
- IT Service Management
- Service Management
- Incident Management
- Managed Services
- IT Outsourcing
- Project Management
- Sla
- Team Management
- Outsourcing
- Problem Management
- Governance
- IT Management
- Service Desk
- Data Center
- Management
- HP
- IT Strategy
- Project Delivery
- Integration
- IT Operations
- ITIL Certified
- Disaster Recovery
- PMP
- Infrastructure
- Transition Management
- Unix
- PMO
- IT Transformation
- Solution Architecture
- Service-Level Agreements (SLA)
- HP Products
- Global Delivery
- Service Level Agreements Sla
- Account Management
- Strategic Planning
- Microsoft Excel
- Energy
- Leadership
- Petroleum
- Service Level Agreements
Mark Roden Summary
- Mark Roden, based in Sheffield, GB, is currently a Service Delivery Manager at Threatscape. Mark Roden brings experience from previous roles at Computacenter, Hewlett Packard Enterprise, Hewlett-Packard and HP Enterprise Services. Mark Roden holds a 1990 - 1993 Bachelor of Arts (BA) in English Language @ Sheffield Hallam University. With a robust skill set that includes Key Metrics, Internal and External Communications, Customer Satisfaction, Communication, External Communications and more. Mark Roden has 2 emails on RocketReach.
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