Mark Robertson Email & Phone Number
Technical Support Specialist @ Dealer Car Search
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Mark Robertson Location
- Louisville, KY, US
Mark Robertson Work
- Technical Support Specialist @ (July 2016 - Present)
- IT Engineer @ (June 2014 - July 2016)
- Helpdesk Technician @ (January 2011 - July 2014)
- Special Projects @ insight Communication (February 2006 - June 2014)
- Technical Support at Insight Communications @ insight Communication (January 2007 - January 2011)
Mark Robertson Education
- Daymar College
NSA (Computer Networking)
2005-2009 - Jefferson Community College, Kentucky
N/A (Computer Eng/ Business)
2000-2004
Mark Robertson Skills
- Active Directory
- Avaya IP Telephony
- Blackberry
- Broadband
- Call Center Administration
- Call Center Development
- Call Centers
- Cisco Routers
- Cross-functional Team Leadership
- Customer Escalation Management
- Customer Experience
- Customer Retention
- Customer Service
- DoD
- Escalation Resolution
- Fraud Investigations
- IP
- IT Hardware Support
- IT Service Management
- IT Strategy
- Information Technology
- Jira
- Laptops
- Leadership
- Leadership Development
- Management
- Microsoft Excel
- Microsoft Office
- Mobile Devices
- Network Security
- Network Services
- Networking
- Operations Management
- Outlook
- Physical Security
- Printers
- Process Improvement
- Project Management
- Public Speaking
- SQL
- Security
- Service Desk
- Social Networking
- Soft Skills
- Software Documentation
- Strategic Planning
- Team Building
- Team Leadership
- Technical Support
- Telecommunications
- Telephony
- Training
- Troubleshooting
- UCCE
- VPN
- Vendor Management
- Verbal De-escalation
- VoIP
- Windows Server
- Wireless
- remedy
- Verbal De Escalation
- Cross Functional Team Leadership
Mark Robertson Summary
- Mark Robertson, based in Louisville, KY, US, is currently a Technical Support Specialist at Dealer Car Search. Mark Robertson brings experience from previous roles at Firstsource, Time Warner Cable and insight Communication. Mark Robertson holds a 2005 - 2009 NSA in Computer Networking @ Daymar College. With a robust skill set that includes Active Directory, Avaya IP Telephony, Blackberry, Broadband, Call Center Administration and more. Mark Robertson has 6 emails and 3 mobile phone numbers on RocketReach.
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