Mark Ricci Email & Phone Number
Senior Professional Technical Writer @ Gainwell Technologies
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Mark Ricci Location
- Roanoke, VA, US
Mark Ricci Work
- Senior Professional Technical Writer @ (January 2026 - Present)
- Professional Technical Writer @ (March 2024 - January 2026)
- Technical Writer @ (June 2019 - July 2023)
- Technical Writer Manager @ (December 2011 - June 2018)
- Technical Writer and Trainer @ (June 2008 - December 2011)
- Trainer and Technical Writer @ Documentation Strategies (June 2006 - October 2007)
- Technical Writer @ (December 2004 - June 2006)
- Technical Writer @ (July 2003 - December 2004)
- Training Specialist @ Nitorum Corporation (May 2000 - March 2001)
Mark Ricci Education
- State University of New York at Albany
Bachelor of Arts - BA (Geography/ Minor in Computer Science)
Mark Ricci Skills
- Technical Writing
- Software Documentation
- Technical Documentation
- Training
- Quality Assurance
- Online Help
- Webinars
- Training Videos
- Presentations
- Manuals
- Public Speaking
- Testing
- RoboHelp
- Integration
- XML
- Visio
- Flare
- Captivate
- Usability
- Agile Methodologies
- SDLC
- Management
- Requirements Analysis
- Writing
- Mobility
- Social Media
- Digitalization
- Business Development
- Strategic Planning
- Strategies
- Innovation
- Microsoft Office
- Editing
- Product Management
- Product Development
- Software Development
- Media
Mark Ricci Summary
- Mark Ricci, based in Roanoke, VA, US, is currently a Senior Professional Technical Writer at Gainwell Technologies. Mark Ricci brings experience from previous roles at Diversified Systems.com, Oracle, CSRA Inc and Global Credit Services. Mark Ricci holds a Bachelor of Arts - BA in Geography/ Minor in Computer Science @ State University of New York at Albany. With a robust skill set that includes Technical Writing, Software Documentation, Technical Documentation, Training, Quality Assurance and more. Mark Ricci has 1 emails and 2 mobile phone numbers on RocketReach.
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