Mark Pemberton Email
Head of Customer Services @ Good Energy
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Mark Pemberton Location
- Bath, GB
Mark Pemberton Work
- Head of Customer Services @ (November 2019 - Present)
- Customer Accounts Manager @ (June 2018 - November 2019)
- Operations Manager @ (March 2017 - March 2018)
- Operations Manager (Sales and Retention) @ (September 2015 - May 2016)
- Operations Manager (Customer Relations) @ (March 2014 - September 2015)
- Change Delivery Manager @ (October 2012 - March 2014)
- Renewals Manager @ (August 2010 - October 2012)
- Senior Retention Manager (Interim) @ (November 2009 - June 2010)
- Call Centre Manager - Retention @ (January 2008 - August 2009)
- Customer Service Manager @ (January 2006 - January 2008)
- Customer Service Leader @ (January 2000 - January 2005)
Mark Pemberton Skills
- Process Improvement
- Change Management
- Management
- Performance Management
- Leadership
- Coaching
- Telecommunications
- Customer Experience
- Service Delivery
- Team Leadership
- Outsourcing
- Business Process Improvement
Mark Pemberton Summary
- Mark Pemberton, based in Bath, GB, is currently a Head of Customer Services at Good Energy. Mark Pemberton brings experience from previous roles at Good Energy, Sky Betting & Gaming, Ecotricity and British Gas Business. With a robust skill set that includes Process Improvement, Change Management, Management, Performance Management, Leadership and more. Mark Pemberton has 3 emails on RocketReach.
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