Beth Redfern Email
Head of Transformation BT and S UK and I at Johnson Controls @ Johnson Controls UK&I
Beth Redfern's Location
Manchester, Manchester, United Kingdom
Beth Redfern's Work
- Head of Transformation BT and S UK and I at Johnson Controls @ Johnson Controls UK&I
- M and A Integration, Strategic Projects and Transformation Lead @ Johnson Controls
- Customer Experience Operations Manager @ Johnson Controls
- UK and I Customer Loyalty Manager @ Tyco Integrated Fire & Security (UK & Ireland)
- Senior Planning Analyst and Resource Planning Team Manager @ Tyco Integrated Fire & Security (UK & Ireland)
- Senior Resource Analyst @ ADT
- Forecasting and M.I. Analyst @ ADT
- Forecasting and Reporting Analyst @ ADT
Beth Redfern's Education
- University of Ulster
Advanced Diploma (Contact Centre Planning and Management)
2013 - 2014 - University of Ulster
Advanced Certificate (Customer Contact Planning and Management)
2013 - 2013 - The University of Manchester
Master of Arts (M.A.) (Archaeology)
2009 - 2010
- The University of Manchester
Bachelor of Arts (BA) (Archaeology)
2005 - 2008
Beth Redfern's Skills
- Forecasting
- Call Centers
- Operations Management
- Process Improvement
- Customer Experience
- Business Analysis
- Analysis
- Customer Service
- Team Management
- Performance Management
Beth Redfern's Summary
Beth Redfern, based in Manchester, Manchester, United Kingdom, is currently a Head of Transformation BT and S UK and I at Johnson Controls at Johnson Controls UK&I, bringing experience from previous roles at Johnson Controls UK&I, Johnson Controls and Tyco Integrated Fire & Security (UK & Ireland). Beth Redfern holds a 2013 - 2014 Advanced Diploma in Contact Centre Planning and Management @ University of Ulster. With a robust skill set that includes Forecasting, Call Centers, Operations Management, Process Improvement, Customer Experience and more, Beth Redfern contributes valuable insights to the industry. Beth Redfern has 1 email on RocketReach.
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