Mark Okot Email
Information Technology Support Engineer @ Britannia Pharmaceuticals Ltd
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Mark Okot Location
- Reading, GB
Mark Okot Work
- Information Technology Support Engineer @ (September 2025 - Present)
- Junior Engineer @ (February 2025 - Present)
- Service Engineer @ (February 2025 - September 2025)
- 2nd Line Support Technician @ Flightcentre (April 2024 - October 2024)
- Second Line Support Analyst @ (April 2024 - October 2024)
- Porsche IT Engineer @ Porsche (August 2023 - February 2024)
- Service Desk Engineer @ (August 2023 - February 2024)
- Technical Support Analyst @ (June 2022 - August 2023)
- Technical Services Analyst @ ESP GLOBAL SOULUTIONS (June 2022 - August 2023)
- Service Desk Engineer @ (April 2022 - June 2022)
- Service Desk Analyst @ (October 2021 - April 2022)
- Service Desk Technician @ (October 2021 - March 2022)
- Information Technology Support Analyst @ FRASERS IT SERVICES LIMITED (August 2021 - November 2021)
- Information Technology Support Analyst @ FRASERS IT (GAME) (August 2021 - October 2021)
- IT Service Desk Analyst @ (September 2020 - July 2021)
- Service Desk Analyst @ (January 2020 - July 2020)
- Support Engineer @ (September 2019 - January 2020)
- Service Desk Analyst @ (August 2018 - August 2019)
- Customer Support @ (August 2014 - May 2018)
- Customer Support Specialist @ PHOENIX GAS (August 2014 - May 2018)
- Steward @ (May 2010 - February 2014)
- Market Researcher @ (October 2012 - December 2012)
- Customer Service Advisor @ (January 2012 - May 2012)
- Customer Service Officer @ (May 2011 - November 2011)
Mark Okot Education
- Belfast Metropolitan College
National Certificate Telecommunications (Engineering)
2006-2008 - Newtownbreda High School 2000-2005
- Belfast
BTEC First Diploma (Electrical and Electronics Engineering)
- Belfast Metropolitan College
Higher National Diploma (Data Communications)
Mark Okot Skills
- Active Directory
- Analytical Skills
- Autopilot
- BMC Remedy Ticketing System
- Bomgar
- Business Requirements
- Cisco Meraki
- Company Portal
- Compny Portal
- Confluence
- Database Administration
- Disaster Recovery
- Fault Finding
- Freshdesk
- Jira
- Jira Service Desk
- Lansweeper
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Office
- Mimecast
- Mobile Device Management
- MobileIron
- OKTA
- Okta Administration
- Productivity Improvement
- Project Management
- Quality Assurance
- RSA Tokens
- Remote Desktop
- Risk Assessment
- SCCM
- Server 2018
- Service-Level Agreements (SLA)
- ServiceNow
- Testing
- Universal Service Desk
- Veeam Backup & Replication
- Windows 7
- Windows XP
- t24
Mark Okot Summary
- Mark Okot, based in Reading, GB, is currently a Information Technology Support Engineer at Britannia Pharmaceuticals Ltd. Mark Okot brings experience from previous roles at Blinx Technology, Flightcentre and Flight Centre. Mark Okot holds a 2006 - 2008 National Certificate Telecommunications in Engineering @ Belfast Metropolitan College. With a robust skill set that includes Active Directory, Analytical Skills, Autopilot, BMC Remedy Ticketing System, Bomgar and more. Mark Okot has 1 emails on RocketReach.
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