Mark Montgomery Email & Phone Number
Vice President, 211 @ United Way of the Midlands
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Mark Montgomery Location
- Omaha, NE, US
Mark Montgomery Work
- 2025 -now Vice President, 211 @
- 2023 -2024 Vice President, North American Operations @
- 2023 -2024 Head of Global Operations @
- 2022 -2023 Sr. Director of Operations - The Americas @
- 2019 -2022 Director Customer Experience @
- 2018 -2018 Director Site Operations @
- 2016 -2017 Senior Director Of Operations @
- 2014 -2015 Site Director @
- 2012 -2014 Site Director @ Stream Global Services - Convergys
- 2009 -2012 General Manager @
- 2002 -2009 Director of Operations @ RMS
Mark Montgomery Education
- University of Phoenix
Bachelor of Science (BS) (Business Administration and Management, General)
2004-2007 - The College of Idaho
(Accounting)
1987-1988
Mark Montgomery Skills
- WiFi
- Slack
- Ethernet
- Databases
- Data Visualization
- Data Operations
- Computer Literacy
- Chrome
- Baseball
- Analytical Skills
- Change Management
- Strategic Thinking
- Service Delivery Management
- Project Delivery
- Teamwork
- Net Promoter Score
- Continuous Improvement
- Workforce Planning
- Quality Management
- Customer Loyalty
- Employee Engagement
- Customer Experience Management
- Budgeting
- Executive Management
- Leadership Development
- Customer Service Management
- Project Management
- Communication
- Workforce Management
- BPO
- Call Centers
- Contact Centers
- Outsourcing
- Customer Experience
- Call Center Development
- Customer Satisfaction
- Inbound Marketing
- Operations Management
- Offshoring
- Call Center
- Customer Retention
- Training
- Telecommunications
- Recruiting
- Business Process Improvement
- Management
- Process Improvement
- Performance Management
- Leadership
- Team Leadership
- Customer Service
- Team Building
- Strategic Planning
- Customer Relationship Management (CRM)
- Team Management
- Program Management
- Strategy
- Call center start-up
- Call Center Administration
- call center tools
- Operating Budgets
- Business Development
- Microsoft Office
- Cross-functional Team Leadership
- Sales
- service delivery
- Business Strategy
- Operational Excellence
- Telecommunications Management
- Quality Assurance
- B2b
- New Business Development
- Solution Selling
- Business to Business B2b
- Sales Process
- Business Process
- Key Account Development
- Sales Presentations
- Account Management
- Salesforce.com
- Sales Operations
- Sales Management
- Direct Sales
- Cold Calling
- Selling
- Microsoft Excel
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Business to Business
- Customer Relationship Management
Mark Montgomery Summary
- Mark Montgomery, based in Omaha, NE, US, is currently a Vice President, 211 at United Way of the Midlands. Mark Montgomery brings experience from previous roles at Ubiquity. Mark Montgomery holds a 2004 - 2007 Bachelor of Science (BS) in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes WiFi, Slack, Ethernet, Databases, Data Visualization and more. Mark Montgomery has 3 emails and 3 mobile phone numbers on RocketReach.
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