Mark Montgomery Email & Phone Number

Vice President, 211 @ United Way of the Midlands

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Mark Montgomery Location

Omaha, NE, US

Mark Montgomery Work

Vice President, 211 @ (November 2025 - Present)
Vice President, North American Operations @ (October 2023 - December 2024)
Head of Global Operations @ (February 2023 - December 2024)
Sr. Director of Operations - The Americas @ (October 2022 - February 2023)
Director Customer Experience @ (January 2019 - October 2022)
Director Site Operations @ (May 2018 - December 2018)
Senior Director Of Operations @ (January 2016 - December 2017)
Site Director @ (May 2014 - November 2015)
Site Director @ Stream Global Services - Convergys (October 2012 - May 2014)
General Manager @ (April 2009 - June 2012)
Director of Operations @ RMS (May 2002 - February 2009)

Mark Montgomery Education

University of Phoenix
Bachelor of Science (BS) (Business Administration and Management, General)
2004-2007
The College of Idaho
(Accounting)
1987-1988

Mark Montgomery Skills

WiFi
Slack
Ethernet
Databases
Data Visualization
Data Operations
Computer Literacy
Chrome
Baseball
Analytical Skills
Change Management
Strategic Thinking
Service Delivery Management
Project Delivery
Teamwork
Net Promoter Score
Continuous Improvement
Workforce Planning
Quality Management
Customer Loyalty
Employee Engagement
Customer Experience Management
Budgeting
Executive Management
Leadership Development
Customer Service Management
Project Management
Communication
Workforce Management
BPO
Call Centers
Contact Centers
Outsourcing
Customer Experience
Call Center Development
Customer Satisfaction
Inbound Marketing
Operations Management
Offshoring
Call Center
Customer Retention
Training
Telecommunications
Recruiting
Business Process Improvement
Management
Process Improvement
Performance Management
Leadership
Team Leadership
Customer Service
Team Building
Strategic Planning
Customer Relationship Management (CRM)
Team Management
Program Management
Strategy
Call center start-up
Call Center Administration
call center tools
Operating Budgets
Business Development
Microsoft Office
Cross-functional Team Leadership
Sales
service delivery
Business Strategy
Operational Excellence
Telecommunications Management
Quality Assurance
B2b
New Business Development
Solution Selling
Business to Business B2b
Sales Process
Business Process
Key Account Development
Sales Presentations
Account Management
Salesforce.com
Sales Operations
Sales Management
Direct Sales
Cold Calling
Selling
Microsoft Excel
Customer Relationship Management Crm
Cross Functional Team Leadership
Business to Business
Customer Relationship Management

Mark Montgomery Summary

Mark Montgomery, based in Omaha, NE, US, is currently a Vice President, 211 at United Way of the Midlands. Mark Montgomery brings experience from previous roles at Ubiquity. Mark Montgomery holds a 2004 - 2007 Bachelor of Science (BS) in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes WiFi, Slack, Ethernet, Databases, Data Visualization and more. Mark Montgomery has 3 emails and 3 mobile phone numbers on RocketReach.