Mark McKercher Email & Phone Number

VP, Global Customer Support @ Sovos

5 free lookup(s).

Mark McKercher Location

Santa Clara, CA, US

Mark McKercher Work

2024 - now VP, Global Customer Support @ Sovos
2024 - now Strategic Advisor @ VOX Wins
2024 - now President, West Coast Chapter and Member, Steering Committee @ Contact Center AI Association

2024 - 2024 Consultant and AI Advisor
2021 - 2023 Director of Customer Care, Payments and Commerce @ Roku Inc.
2019 - 2021 Head of Customer Success @ CIMcloud
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2017 - 2018 Director, Contact Center Operations @ Samsung Electronics America
2013 - 2017 Sr. Manager, Customer Support @ Google
2005 - 2009 Manager, Consumer Support @ PayPal
2001 - 2005 Sr. Manager, Global Outsourcing @ InPhonic

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Mark McKercher Education

James Madison University

Mark McKercher Skills

Artificial Intelligence (AI)
Payments
Business Transformation

Technical Support
Team Motivation
Software
Problem Solving
International Support
Communication
Attrition

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Mark McKercher Summary

Mark McKercher, based in Santa Clara, CA, US, is currently a VP, Global Customer Support at Sovos. Mark McKercher brings experience from previous roles at VOX Wins, Contact Center AI Association, and Roku Inc.. Mark McKercher holds a James Madison University. With a robust skill set that includes Artificial Intelligence (AI), Payments, Business Transformation, Technical Support, Team Motivation and more. Mark McKercher has 3 emails and 2 mobile phone numbers on RocketReach.

Mark McKercher Emails

Found 3 emails

Mark McKercher Phone Numbers

Found 6 phone numbers

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Others Named Mark McKercher

Mark McKercher

Director of Customer Service, Platform at Roku Inc.

Greer, South Carolina, United States
2
- yahoo.com
- roku.com
2
- 8231200XXXX
- 408642XXXX

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Top Sovos Employees

Kevin Akeroyd

CEO at Sovos

Kirkland, WA, US
2
- gmail.com
- sovos.com
5+
- 425823XXXX
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Chris Lynch

Chief Marketing Officer at Sovos

United States
2
- gmail.com
- sovos.com
5+
- 618973XXXX
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- 415402XXXX
David Woodworth

Chief Financial Officer at Sovos

Raleigh, NC, US
2
- gmail.com
- sovos.com
5+
- 615798XXXX
- 615261XXXX
- 650204XXXX
- 615798XXXX
- 919502XXXX
- 919307XXXX
Sylvan Gustin

Chief Executive Officer at Sovos

Provo, UT, US
3
- gmail.com
- sovos.com
- equity-usa.com
5
- 801796XXXX
- 801712XXXX
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- 801960XXXX
Colleen Schlagel

Chief Talent Officer at Sovos

Eden Prairie, MN, US
2
- sovos.com
- yahoo.com
5+
- 3120737XXXX
- 763694XXXX
- 952934XXXX
- 612239XXXX
- 612590XXXX
- 800.334.XXXX
Charles Maniace

Vice President - Regulatory Analysis and Design at Sovos

Wilmington, MA, US
2
- sovos.com
- gmail.com
4
- 978771XXXX
- 978688XXXX
- 978527XXXX
- 978973XXXX
Eva Krauss

Chief Operating Officer at Sovos

Boston, MA, US
2
- sovos.com
- gmail.com
Mark McKercher

VP, Global Customer Support at Sovos

Santa Clara, CA, US
3
- yahoo.com
- gmail.com
- sovos.com
5+
- 703622XXXX
- 703266XXXX
- 650960XXXX
- 8231200XXXX
- 408642XXXX
- 757357XXXX
Susan Sung

SVP FPA at Sovos

New York, NY, US
2
- gmail.com
- sovos.com
5
- 646327XXXX
- 4673629XXXX
- 718389XXXX
- 201456XXXX
- 201209XXXX
Anne Catambay

Global VP of Growth Marketing at Sovos

California, United States
3
- yahoo.com
- gmail.com
- sovos.com
4
- 408227XXXX
- 650544XXXX
- 650227XXXX
- 650430XXXX

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