Mark Manalo Email
Talent Manager @ donna
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Mark Manalo Location
- Manila, Philippines
Mark Manalo Work
- Talent Manager @ (January 2026 - Present)
- Trainer @ TeamUp Remote Talent Staffing (March 2025 - January 2026)
- VA - Scheduler Assistant @ TeamUp Remote Talent Staffing (November 2024 - January 2026)
- Administrative Officer - Team Manager @ Ocean Business Management Pty Ltd (November 2024 - September 2025)
- Student Care Team Manager @ (January 2023 - November 2024)
- Operations Manager @ (August 2022 - January 2023)
- Senior Team Manager @ (December 2019 - July 2022)
- Operations Manager @ (December 2018 - December 2019)
- Team Leader @ (September 2016 - December 2018)
- Customer Experience Team Leader @ (April 2016 - August 2016)
- Customer Experience Analyst @ (March 2014 - April 2016)
- Technical Support Representative - SME @ (August 2008 - March 2014)
Mark Manalo Education
- Australian Pacific College
CIV in Human Resource Management
2024-2025 - Australian Pacific College
CIV in Leadership and Management
2023-2023 - De La Salle University - Dasmariñas
BS Civil Engineering (Civil Engineering)
2002-2008
Mark Manalo Skills
- Problem Solving
- Communication Training
- Contact Center Management
- Contact Center Operations
- Customer Experience
- Onboarding
- Quality Assurance
- Quality Management
- Presentation Skills
- Software as a Service (SaaS)
- Career Development
- Service Delivery
- Coaching
- Technical Support
- Contact Centers
- Outsourcing
- Service Levels
- Team Management
Mark Manalo Summary
- Mark Manalo, based in Metro Manila, Philippines, is currently a Talent Manager at donna. Mark Manalo brings experience from previous roles at TeamUp Remote Talent Staffing, Ocean Business Management Pty Ltd and Satellite Office. Mark Manalo holds a 2024 - 2025 CIV in Human Resource Management @ Australian Pacific College. With a robust skill set that includes Problem Solving, Communication Training, Contact Center Management, Contact Center Operations, Customer Experience and more. Mark Manalo has 1 emails on RocketReach.
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