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Mark Longhurst Location
South Ockendon, GB
Mark Longhurst Work
2025 -now Senior Director - End User Experience | Infrastructure | AI and Automation @
2024 -now Senior Director End User Services | Infrastructure @
2022 -2024 Director, End User Services @
2020 -2022 End User Services Global Support Manager @
2020 -2020 Sabbatical and Seeking next role @
2017 -2020 Head of End User Services @
2015 -2017 Senior Manager End User Services @
2007 -2015 Group Infrastructure Manager and Senior Engineer @ Canute Group
2006 -2007 Operations Manager @ Newman Concepts
2005 -2006 Project Engineer Team Leader @
2000 -2004 Information Technology Support Manager @ Essex Careers and Business Partnership
1998 -2000 Customer Technical Support @
1986 -1998 Sergeant @
Mark Longhurst Education
Frome College
Mark Longhurst Skills
Infrastructure
IT Service Management
Project Management
Incident Management
Service Delivery
Cloud Computing
IT Operations
Global Teams
System Administration
Change Management
Software Installation
Customer Service
ITIL Certified
Team Leadership
Technical Support
Disaster Recovery
Operations Management
Project Delivery
IT Management
Business Continuity
IT Infrastructure Management
Stakeholder Management
Management
Team Management
Network Infrastructure
Contract Negotiation
Software Documentation
IT Strategy
Technical Documentation
Active Directory
IT Service Manage
Citrix
Customer Satisfaction
Customer Retention
Procedure Development
Web Design
Contract Management
Sla
KPI Dashboards
KPI Reports
Cost Savings Strategies
Information Technology
Graphics Design
Digital Marketing
Graphic Design
Customer Acquisition
Customer Support
Presentations
Presentation Design
Cost Saving Initiatives
Backup Exec
Contingency Management
Structured Cabling
Wireless Networking
Adobe Creative Suite
Supply Chain
Account Management
Project Planning
Warehousing
ITIL v3 Foundations Certified
Engineering
Mark Longhurst Summary
Mark Longhurst, based in South Ockendon, GB, is currently a Senior Director - End User Experience | Infrastructure | AI and Automation at Sitecore. Mark Longhurst brings experience from previous roles at Sitecore and Sabbatical. Mark Longhurst holds a Frome College. With a robust skill set that includes Infrastructure, IT Service Management, Project Management, Incident Management, Service Delivery and more. Mark Longhurst has 6 emails and 2 mobile phone numbers on RocketReach.
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